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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size and Count for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,290 ratings2,637 reviews
  1. 5 stars81% (5,091)
  2. 4 stars8% (522)
  3. 3 stars3% (203)
  4. 2 stars2% (116)
  5. 1 star6% (358)

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Showing 121-130 of 2,637 reviews
Nov 5, 2020
Reviewer name: Annoyed
1 out of 5 stars
1 out of 5 stars review

Lids sold separately - how stupid!

Warning to those of you who also may have assumed that a product image featuring a lid included would mean LIDS ARE included. They are not. In fact, its buried in the tech specs that they are sold separately. These are useless without a lid, if you're trying to move at all while drinking hot coffee. Ridiculous!

Helpful?16YR4Q7HH59L13712100182
Jan 10, 2022
Reviewer name: EJB
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

5 Star? no way.

Sad - would have been a 5 star - great cups - but NO LIDS AVAILABLE! Ended up going to the 16 oz size so as to have extra room/safety when using the cups. Like stocking 1/2 of a recipe. Not useful. Overpriced. Very insensitive and illogical by Sams purchasing folks. Here's a great deal on an automobile, but no tires that fit are available..... Quite the waste.

Helpful?16YR4Q7HH59L13712100182
Mar 20, 2026
Reviewer name: VERA
3 out of 5 stars
3 out of 5 stars review

Quality has definitely gone down

We’ve used Dixie insulated cups for a long time and they used to be great. That’s why this was disappointing. With these recent purchases, the insulation just isn’t there anymore. When you pour a hot drink, you can feel the heat right through the cup, and it can actually burn your hand just carrying it to the table. That was never an issue before. The cups also seem thinner and don’t hold up as well. After sitting for a bit, some start to soften and I’ve even noticed slight seepage from the bottom, which we never had happen in the past. Something has definitely changed with the quality. These used to be reliable for hot drinks, but lately they don’t perform the same.

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

We are sorry to hear about your experience with our Dixie Cup product! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4772768.

Dec 2, 2023
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

HUGE SCAM!

I realized that every bag is open and 10 cups have been removed from every single bag. Then a set of 4 bags with 160 cup have been sealed together so the illusion of 200 cups in a bag. So who touches all the clean cups? Do you wear gloves to remove these cups?

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Please call us at 1-866-435-5647 so we can gather more information to assist you. Thank you.

Apr 9, 2026
Reviewer name: KayteJ
4 out of 5 stars
4 out of 5 stars review

Great On The Go Cup

[This review was collected as part of a promotion.] Great for on the go when you need a cup you can toss and can’t clean. I love that it doesn’t have polystyrene foam, but it isn’t as insulated as I would have liked. It does burn your hand if held for too long. The lid pops on. It did take a little bit of finagling but it worked. I love that it’s a large size cup too so it’s perfect for roadtrips or when I know I’m going to be on the go at work and need extra coffee. Very lightweight. Highly recommend.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
Mar 22, 2026
Reviewer name: MarissaM
5 out of 5 stars
5 out of 5 stars review

Easy, quality, great to go cups!

[This review was collected as part of a promotion.] These cups are great! Amazing for coffee as I run out the door. They keep my coffee surprisingly warm for to go coffee cups, and doesn’t burn my hand either. Easy storage under my coffee bar make them a first thing I grab when I’m in a hurry to get out the door.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
Mar 3, 2022
Reviewer name: WildWill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A perfect cup for our men’s Bible study

We started using these cups for a men’s weekly Bible study, because they make lids for them, sold separately. Some of our guys are a little careless and we were having some spills regularly. Now these cups with lids on have are not easily spilled. The cups are nice and insulated, we will continue buying and using them. We are very pleased with this cup and lids.

Helpful?16YR4Q7HH59L13712100182
Oct 4, 2019
Reviewer name: CocoK
1 out of 5 stars
1 out of 5 stars review

Leaking Cups

Numerous cups were leaking from our most recent order!! The order before this one we had received cups that didn't have the insulation on the outside too! We normally order these cups but not will have to order a different brand because we can no longer spend this type of money on cups that leak. Sad to see that Dixie cups have such poor quality lately.

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, this is Sandy with Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Would you call us at 1-866-435-5647 or email us at gpxpress@gapac.com with your contact information so that we could gather more information? Thank you.

May 27, 2026
Reviewer name: Cherie
4 out of 5 stars
4 out of 5 stars review

I love the cups, especially for busy on the go days. They make great travel cups. i actually cleaned out the plastic tumbler cupboard and started using the 20 oz disposable cups. it was so much easier and cleaner. UNTIL... I was very disappointed that the last bag of 20 oz cups had no lids.

Helpful?16YR4Q7HH59L13712100182
Jun 28, 2026
Reviewer name: jenriley7612
1 out of 5 stars
1 out of 5 stars review

Disappointed... Almost every cup leaked

I love Dixie products. I buy Dixie plates and bowls (LOVE the big bowl) but I am really disappointed in the Dixie to go coffee cups. I don't make much money, and it was a splurge to buy these cups so we could take coffee to work. Almost every single cup (except 2) leaked wirhin 10 minutes. I would never buy these again. I tried chinet cups, and had no problems at all.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Georgia Pacific Consumer Response Center

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4885320