We understand thePrimacy Tour A/S tires on your vehicle did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

Zeke, we're sorry to read that you are unhappy with the snow traction of the Primacy Tour A/S tires. We suggest taking the vehicle to an authorized Michelin retailer to get an inspection of the tires. Depending on the amount of snow, it may be that a winter tire would be more appropriate for your application. You are welcomed to give us a call at 866-866-6605 8am-5pm EST Mon-Fri with any questions.

Rider Mmcf, we recommed taking your vehicle to an authorized retailer for an inspection of the tires. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri.

Honda car, Thanks for reaching out regarding your experience with the Primacy Tour A/S tires. We understand that the tires have worn out at 30,000 miles, which is below the mileage warranty provided. To address your concern, we would like to get an inspection of the tires from an authorized Michelin retailer, (preferably to selling dealer) to determine the cause of the premature tire wear. Once inspected, give us a call at 866-866-6605 8am-5pm EST Mon-Fri to discuss the next steps.

Michelle, sorry to hear of the noise, but fortunately there is a Satisfaction Guarantee as part of the Michelin Promise Plan. Your selling retailer should be able to swap the tires out for you.