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Customer reviews for Michelin Primacy Tour A/S - 255/50R21 109H Tire for
Michelin Primacy Tour A/S - 255/50R21 109H Tire
3.7 out of 5 stars
stars275 ratings275 reviews
  1. 5 stars55% (152)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (23)
  5. 1 star21% (57)
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Showing 121-130 of 275 reviews
Jun 20, 2023
KevinXC60
2 out of 5 stars review

Terrible hollow droning sound

On my dealers recommendation, I purchased 4 of these in 21” for my 2020 Volvo XC60. Immediately I noticed a hollow droning sound whenever I went over bumps on the road - it sounds like I’m driving on 4 over-inflated inner tubes. I came from a long history of a competitors tires and never had these sounds coming from the road. Highly unimpressed so far. I gave two stars due to the fact that when there is a smooth patch, they are very quiet indeed. The droning is so bad, I’ll definitively have to find another set to go with.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
Sep 23, 2024
IB
1 out of 5 stars review

Hydroplanes a lot.

As soon as it rains this tires are dangerous to drive. I experienced 9 set of tires (from different companies) throughout of my driving life and I have never seen tires this bad. It hydroplanes a lot. Vehicles becomes impossible to handle. Dangerous to drive.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
Aug 29, 2022
Mikkie
1 out of 5 stars review

Tread wears out

I bought my Buick Envision in Nov, 2018 and it came with these tires. Have done proper maintenance on my vehicle. Found out that at 62000 my tires are shot...all four need replacing. I am so disappointed with these tires, Will not be replacing with Michelin tires.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
Apr 26, 2022
Liz222
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
Jan 28, 2023
Ford Owner
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
reply from Consumer Care MIC US

Ford Owner, we're sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

Jun 17, 2023
Derailed
2 out of 5 stars review

not a great tire

Bought a new Terrain which had these tires from factory. During winter conditions (snow packed roads), I didn't feel comfortable driving with these tires. Seasons have changed to spring, Now driving in rain, these tires are terrible. Seems like they want to hydroplane. I have to reduce speeds so much that i'm being passed like i'm standing still. I can say the tires are smooth riding.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
reply from Consumer Care MIC US

Derailed, we're sorry to read of your disappointment in your original equipment tires. One of our team members will be in touch to discuss some options.

May 6, 2023
James
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Apr 15, 2023
Jerry
4 out of 5 stars review

Great Traction & Great Ride!

These came as original equipment on my 2017 Chrysler Pacifica Touring L Plus. Great ride and traction. They are very quiet and as Michelin says they are as good worn as they are new. I did keep them rotated and balanced and managed 48K from them. They could have gone a bit further but I had bits of rubber start coming out of them. I hadn't seen anything quite like it in all my years of driving. I took them to get looked at and the dealer said the same thing. They are a soft tire and it was like bits of the rubber were peeling off. I decided to call it good at 48K. My only flaw in them seems to be that from reviews I have read, and from the tire dealer is that many of these tires don't make the mileage mark, and I did really well getting to where I got. I replaced them with the Michelin Defender2. We'll see how these compare.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364
Sep 9, 2024
2021 Ford Escape Owner
1 out of 5 stars review

Low mileage/excessive tread wear

They came with the 2021 Ford Escape that I bought new in 2021. I check and inflate as needed every month as required and the outside edges of the tires are wearing through to the first set of plies. Very disappointed with only 45,000 miles. I've had original Michelins on previous cars that got me 70-80,000 miles.

Review from michelinman.com
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reply from Consumer Care MIC US

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.

Oct 14, 2023
Zenmeister
5 out of 5 stars review

Quality first

These replaced the Michilin Defender on my 2018 Highlander One day in, quiet and comfortable. Got 40k on the defenders. Will see how they handle the NE winter! These were my second choice because I could not get the Continental ContiCross contact LX Sport that are on my RAV4, the top rated tire and amazing...if you can get them.

Review from michelinman.com
Helpful?7BU3MWYZMRPK13711269364