Hi Sandi,<br />We understand your disappointment and we are sorry to hear your purchase did not meet our normal quality. We would like the chance to speak with you so we can make it right. Please give us a call at 1-800-433-2244.

Hi MrsG,<br />We truly appreciate your feedback and we are sorry to hear you did not have a good experience. The issue you had should not be happening at all so please do reach out to us at 1-800-433-2244 so we can make things right.