While we're sorry to hear that you're not a fan of the freshness update we made to our Original scent, Tiff, we appreciate your honest feedback and rest assured we're letting the rest of our team know that you'd like to see some changes made. We'd be happy to help you find a new Tide favorite in the meanwhile, so please give us a call at (800) 879-8433.

While we did update our Original scent recently, you should still be getting a great burst of freshness every time you wash your clothes, so we'd like to look into this a little further, Tim. Please give us a call at (800) 879-8433 when you have the chance.

We appreciate your honest feedback, because people that love Tide like you are core to our motivation to do better. We did enhance our Original scent based on research and trends in order to provide longer lasting freshness. Rest assured that we're letting the rest of our team know that you'd like to see some changes made, and always feel free to give us a call at (800) 879-8433 if you ever have any questions.

We never want to disappoint a Tide Fan, so we're very sorry you had that experience. While we do understand that scent and fragrance preferences are very subjective and personal, we'll definitely forward your comments to our Teams. If you have any questions, please give us a call at (800) 879-8433.