Great smoker, arrived early, great communication on shipping. Fantastic smoker!

The ZGrills 11002B is awesome, and it arrived within the timeframe stated.

Awesome well built grill!

Been a really good smoker so far no complaints

Everything I expected and more!

Internal damage to grill from factory

This would have 5 stars except for 2 reasons. One Sam's uses Estes Freight to ship. They're AWFUL. They don't follow directions, shipping the grill standing on end even though box is CLEARLY marked to NOT do this. But, they did and my grill arrived with sheet metal damage though it did not affect operation. Sadly though as well the control panel did not function (though I could still operate the grill with the app). Sam's was nice enough to send me another one, and AGAIN Estes Freight did not follow directions even after multiple phone calls. They also delivered on the wrong day, leaving it on my front porch in the rain! Thankfully the new one was not damaged and everything worked. Everything on this grill is quite generic. Nearly any control panel will work if you could not get one from Z Grill. Another reason I LOVE this thing. Because if I needed to I can put in any controller WIFI or not. On to the good stuff. This thing is built like a tank. VERY heavy and solid with thick walled steel, heavy powder coat finishes, very sturdy front shelf, extremely well designed oven chamber giving dead even cooking, no stack to deal with and no goofy hanging grease bucket. Absolutely LOVE the design. It cooks like a million bucks. Makes you into a magician. everything you put in it comes out deeeelish. Z Grill you need to up your customer service game A LOT!!!!!! Sam's you need to get better shipping!!!! Other than that, there is no better grill out there especially for the $$$$

Auger defective upon arrival. Awaiting a replacement that is out of stock. Unable to use it. Disappointed after spending that much on a grill.

[This review was collected as part of a promotion.] I’ve cooked on it twice. Seems to hold heat well and cook well.

Easy to use and maintain set temp the whole time I was smoking my food