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Customer reviews for Michelin Primacy Tour A/S - 235/55R20 102H Tire for
Michelin Primacy Tour A/S - 235/55R20 102H Tire
3.7 out of 5 stars
stars282 ratings278 reviews
  1. 5 stars55% (156)
  2. 4 stars9% (25)
  3. 3 stars7% (19)
  4. 2 stars8% (23)
  5. 1 star21% (59)
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Showing 121-130 of 278 reviews
Sep 28, 2021
ThumpThumpThump
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605

Oct 7, 2024
DRP
4 out of 5 stars review

Like these tires

I bought these tires in Nov 2020 for a 2016 Honda Accord EX-L V6. From the first drive home, I could tell a significant positive handling and ride difference vs higher mileage warranty tires (stiffer sidewalls) I've owned previously. Not having been satisfied with the ride and handling of higher mileage warranty Michelin tires purchased in the past, which didn't come close to the stated mileage wear warranty anyway, I was willing to give up a longer wear warranty to have a better performing tire. I got it in these tires. I love their handling and ride and have never had an issue in wet weather. While I do not expect I will get 55K miles out of these tires (mileage warranty for the Primacy Tour A/S tires), even if I get 45K miles, which seems the best I'll do, I like these tires. So much so, that in Nov 2024 I bought a second set for a 2009 Lexus ES350. Same comments as above, with regard to ride and handling. I would recommend these tires with the caveat not to expect more than 40-50K miles. For me personally, I can live with the performance vs mileage tradeoff.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Sep 8, 2022
Kia21
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I'd need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn't last longer. I would not recommend.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.

Feb 20, 2021
Eva lam
1 out of 5 stars review

Michelin pilot sport 4

I bought this the Tesla model S which came with pilot sport 4 tires In July 2019 . My front two tires already worn down almost flat after 8600 miles . I hardly drive the car during pandemic in 2020 and now was told to change my fro to two tires . very disappointed with the Michelin tire

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care

We understand the Primacy Tour A/S tires on your Tesla S did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

Nov 28, 2023
Mike in MN
5 out of 5 stars review

Totally Satisfied With Michelin Tires

Michelin Primacy Tour A/S tires are original equipment on my 2021 GMC Acadia Denali which I purchased new. The tires now have traveled 22K miles and still perform like the day I bought the vehicle. The tread wear is minimal or what I would consider normal. The tires remain quiet, handle well in all weather conditions including Minnesota snow and ice, and I must say these are exceptionally smooth riding tires. I have owned upwards of 50 vehicles in my life and have driven well over 2 million miles. The Michelin Primacy Tour A/S is among the best tire I've owned. I also have a 2020 Yukon Denali that rides on Michelin Defender LTX M/S2 tires and these are top of the line in performance and ride as well.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Mar 31, 2023
Jon67
1 out of 5 stars review

Very disappointed worn out in 2.5 years at 35,500 miles

Very dissatisfied with the tread wear of these tires. Bought car in September of 2020, A 2020 Hyundai Tucson Sport, I have owned the car for 2.5 years and 35,500 miles and it has been religiously serviced by the Dealer. Came with OE Michelin Primary Tour A/S 245/45/19 tires. Thought the Michelin band was the #1 tire company but fooled me, currently these tires are sitting at 4/32's of tread left and will have to be replaced after the next tire rotation. Pretty sad for a tire at should last about 5 years and 55,000 miles, Plus my commute is nothing aggressive some highway and city driving a total of 24 miles a day. When the time comes which will be very shortly will be looking other brands other than Michelin for replacement

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care MIC US

Jon67, sorry to read that your tires are in need of being replaced. A member of our team will be in touch to help with a solution.

Apr 16, 2024
Jsweetwtr
4 out of 5 stars review

Great Tires

I am very pleased with these tires. I am surprised to read reviews about the tires wearing out quickly. I have almost 30,000 miles on my Genesis GV 70 and and have lots of tread left. I drive a combination of highway and city. The only reason I didn't give them 5 stars is because I wish road noise was a little quieter.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Dec 17, 2023
Lovewellbuilt
2 out of 5 stars review

Great grip/bad feel

Bought these tires at end of August. Been trouble since they were put on. Road force after road force and sending back tires cause they fail and getting new ones not that much better. we just can't get the car to ride smooth. Tires do grip well though in rain and dry. City speed is smooth, highway speeds causes harsh ride, vibrations. An overall tiring drive.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Oct 11, 2020
Wingburner
5 out of 5 stars review

Superb

2019 Lincoln Nautilus, had a factory Continental tire where the foam insert separated from the inside of the tire causing imbalance. had them rebalanced once not knowing what was happening, within 200km's of rebalance it bunched up in a different place causing imbalance again. Tire shop removed and this is where we saw the problem. Promptly ordered new Primacy tires. What a completely different driving experience, handling, comfort, quiet are absolutely superb with this tire, there is no equal. On every vehicle I own once factory tires are worn I always replace with Michelin. There is no substitute!!!

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Oct 14, 2023
Zenmeister
5 out of 5 stars review

Quality first

These replaced the Michilin Defender on my 2018 Highlander One day in, quiet and comfortable. Got 40k on the defenders. Will see how they handle the NE winter! These were my second choice because I could not get the Continental ContiCross contact LX Sport that are on my RAV4, the top rated tire and amazing...if you can get them.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567