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Customer reviews for Michelin Primacy Tour A/S - 235/55R20 102H Tire for
Michelin Primacy Tour A/S - 235/55R20 102H Tire
3.7 out of 5 stars
stars
301 ratings296 reviews
  1. 5 stars57% (171)
  2. 4 stars8% (25)
  3. 3 stars7% (20)
  4. 2 stars8% (25)
  5. 1 star20% (60)
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Showing 111-120 of 296 reviews
Aug 29, 2022
Reviewer name: Mike70
1 out of 5 stars
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Nov 9, 2021
Reviewer name: Zeke B
3 out of 5 stars
3 out of 5 stars review

Nice handling, but traction and treadwear is limited...

I purchased a set of 215/55/17 in Oct 2018 for my ES 350 with 119K miles. They were only fair as an all season tire here in MN. At 151K miles these tires were worn down to the wear bars and I had to replace them last month with a set of Goodyear Weather ready tires. The Michelin Defenders I've had previously gave much better life than the 32K miles these did.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care

Zeke B, we are sorry to hear about your negative experience with the Primacy Tour A/S tires on your Lexus. We hope that you will consider Michelin tires again in the future.

Oct 11, 2020
Reviewer name: Wingburner
5 out of 5 stars
5 out of 5 stars review

Superb

2019 Lincoln Nautilus, had a factory Continental tire where the foam insert separated from the inside of the tire causing imbalance. had them rebalanced once not knowing what was happening, within 200km's of rebalance it bunched up in a different place causing imbalance again. Tire shop removed and this is where we saw the problem. Promptly ordered new Primacy tires. What a completely different driving experience, handling, comfort, quiet are absolutely superb with this tire, there is no equal. On every vehicle I own once factory tires are worn I always replace with Michelin. There is no substitute!!!

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Jan 30, 2025
Reviewer name: Bob007
1 out of 5 stars
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

May 1, 2023
Reviewer name: SoCalDriver
3 out of 5 stars
3 out of 5 stars review

Good performance but falls short on wear.

These tires perform well and have great stopping and stability when needed. Probably saved us from colliding into an accident that occurred right in front of us on the freeway. However, the tread wears out much faster than expected. I have 25,000 miles on mine and need to replace them. And now that the thread is low the ride has become rough.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care MIC US

SoCalDriver, sorry to read that your tires are worn out. One of our team members will be in touch to get more information and help with a solution.

Jun 11, 2024
Reviewer name: daktam
4 out of 5 stars
4 out of 5 stars review

Nice road characteristics, but treadwear nowhere near the promised miles.

These tires ride well and quietly, and they also improved the handling of my Lexus ES330. These V-rated tires provided handling and cornering that was better than the Michelin H-rated tires my car had previously. The only major drawback is that although they came with a 60,000 mile treadwear warranty, they were worn to replacement-needed level after a bit less than 13,000 miles (and had been properly inflated, wore evenly, and rotated every 6,000 miles). Michelin's "fine print," which I had not seen until now, limits treadwear warranty to specified miles OR 6 years, whichever comes first. I bought these before the pandemic, and did not travel for 3 years, yet Michelin's "clock was ticking," and when I called today to request pro-rated coverage, they said no. So much for "customer goodwill."

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Feb 17, 2024
Reviewer name: TS
4 out of 5 stars
4 out of 5 stars review

Great life, other reviews probably just cannot drive

These came factory on our RAV4. These tires did just fine in Idaho for the last 3 years (51,000 miles) in snow, ice, rain, and dry conditions. No idea where these other people are getting their reviews, I think its the fact they cannot drive. My wife had zero issues in the snow and rain as well. We are due for a new set and will be replacing with these.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Apr 1, 2023
Reviewer name: TomKen
1 out of 5 stars
1 out of 5 stars review

Pre Mature wear, No grip at all in winter months.

Primacy Tour A/S came stock on my 2020 Kia Telluride. Less than 40000km or 24800 miles and they need to be replaced. Worst all season tire I have ever used. They had little to no grip in the winter months on an all wheel drive vehicle and with this pre mature wear I would definitely look elsewhere.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
Jun 29, 2023
Reviewer name: teeter
3 out of 5 stars
3 out of 5 stars review

Just Okay

This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567
reply from Consumer Care MIC US

teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.

Oct 21, 2024
Reviewer name: lcraigd
5 out of 5 stars
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?6JODSGZ5RY8713692851567