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Customer reviews for Michelin Primacy Tour A/S - 245/50R20 102V Tire for
Michelin Primacy Tour A/S - 245/50R20 102V Tire
3.7 out of 5 stars
stars
289 ratings288 reviews
  1. 5 stars56% (162)
  2. 4 stars8% (24)
  3. 3 stars7% (21)
  4. 2 stars8% (24)
  5. 1 star20% (58)

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Showing 81-90 of 288 reviews
Mar 31, 2023
Reviewer name: Jon67
1 out of 5 stars
1 out of 5 stars review

Very disappointed worn out in 2.5 years at 35,500 miles

Very dissatisfied with the tread wear of these tires. Bought car in September of 2020, A 2020 Hyundai Tucson Sport, I have owned the car for 2.5 years and 35,500 miles and it has been religiously serviced by the Dealer. Came with OE Michelin Primary Tour A/S 245/45/19 tires. Thought the Michelin band was the #1 tire company but fooled me, currently these tires are sitting at 4/32’s of tread left and will have to be replaced after the next tire rotation. Pretty sad for a tire at should last about 5 years and 55,000 miles, Plus my commute is nothing aggressive some highway and city driving a total of 24 miles a day. When the time comes which will be very shortly will be looking other brands other than Michelin for replacement

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Jon67, sorry to read that your tires are in need of being replaced. A member of our team will be in touch to help with a solution.

Mar 19, 2023
Reviewer name: Sanibel Rob
4 out of 5 stars
4 out of 5 stars review

Good Tires, But not 55,000 mile Tires

I bought these tires for my 2017 Honda Ridgeline after the factory tires wore out at 35,000. I now have 78,000 miles and need new tires, so I didn't get 55,000 miles out of them and I am not wild driver, more professional and cautious driver who rotates ever 4,000 miles. Maybe because I live in a hot climate they wore out at 10,000 miles sooner. I thought they gave a good ride, were quiet, and handled well in the heavy rains of Florida. I bought another set even though I know they will not last 55,000 miles because they seemed to stop well and had the other qualities I liked. I do a lot of highway driving at 75mph and feel safe with them.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Sep 23, 2024
Reviewer name: IB
1 out of 5 stars
1 out of 5 stars review

Hydroplanes a lot.

As soon as it rains this tires are dangerous to drive. I experienced 9 set of tires (from different companies) throughout of my driving life and I have never seen tires this bad. It hydroplanes a lot. Vehicles becomes impossible to handle. Dangerous to drive.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Jul 27, 2023
Reviewer name: Emily
1 out of 5 stars
1 out of 5 stars review

Worn out at 27,000 Miles-(warrenty was 55, 000)

I brought my Ford Explorer into my local Ford Dealer for routine oil change this week and was disappointed to hear all 4 of my tires need to be replaced. My car has been in to this dealer for all routine maintenance since I purchased it. One of the 4 tires were at 3 32nds and needing immediate attention. They ended up putting my spare tire on in the interim. Scarry as I have to littles that ride with me. My Explorer only has 27,000 miles, the tires suggest a limited 55,000-mile warranty. I am not even halfway there yet, and they need to be replaced. I have the Michelin Primacy A/S 255/55/R20 V110 -Definitely would not recommend.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Emily, sorry to read that your tires are nearing the wear indicators. We'd suggest that you have a local Michelin retailer inspect the tires. Have the dealer contact us while you are there.

Jan 30, 2025
Reviewer name: Bob007
1 out of 5 stars
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Aug 9, 2023
Reviewer name: 865Crew
3 out of 5 stars
3 out of 5 stars review

Great When New, Horrible Road Noise after 30K miles

I just replaced these on my Toyota Camry. I love how they handle on dry & wet pavement. I have my tires rotated & balanced at the tire shop. They were great until they passed about 30K miles. The road noise was horrible. I couldn't hear on my bluetooth due to the road noise. I love Michelin Tires and swear by them to get me home! These were wonderful when newer, but the noise was bad when they started wearing. I didn't get 55K miles. I barely got 40K. 44,478 to be exact.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

865Crew, sorry to read of your noise complaint. Noise can be attributed to a number of causes. We certainly hope you have better results with your replacement tires.

Jan 28, 2023
Reviewer name: Ford Owner
1 out of 5 stars
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Ford Owner, we're sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

Jan 20, 2025
Reviewer name: Eric72
2 out of 5 stars
2 out of 5 stars review

Good on dry/wet condition, but terrible on snow

These tires came with 2024 Genesis GV 70 EV. I only have 6000 miles on them. I like the look and how smooth and quiet they performed on dry and wet surfaces. As being that they are A/S tires, I expected decent performance on snow covered surfaces. But that was not the case when we got snow accumulation of 4-5 inches. It wasn't even icy condition. These tires were slipping as if they were summer tires on snow. For those who live in warmer climate, these are good tires. But I wouldn't recommend these tires for those living in colder climate.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Eric72, this is the tire chosen by the vehicle manufacturer to best compliment the ride and handling. It may be that a winter tire is necessary in your location. Give us a call and we'll be glad to discuss suitable winter tires for your application. We can be reached at 866-866-6605 8am-5pm EST Mon-Fri.

Oct 21, 2024
Reviewer name: lcraigd
5 out of 5 stars
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Jan 1, 2023
Reviewer name: Michelin customer
3 out of 5 stars
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.