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Customer reviews for Michelin Primacy Tour A/S - 245/50R20 102V Tire for
Michelin Primacy Tour A/S - 245/50R20 102V Tire
3.7 out of 5 stars
stars272 ratings271 reviews
  1. 5 stars55% (149)
  2. 4 stars9% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 91-100 of 271 reviews
Sep 9, 2024
2021 Ford Escape Owner
1 out of 5 stars review

Low mileage/excessive tread wear

They came with the 2021 Ford Escape that I bought new in 2021. I check and inflate as needed every month as required and the outside edges of the tires are wearing through to the first set of plies. Very disappointed with only 45,000 miles. I've had original Michelins on previous cars that got me 70-80,000 miles.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.

Oct 29, 2023
ironkid
1 out of 5 stars review

Exceptionally uncomfortable tires on rough roads

Purchased in 2022 and these ride exceptionally smooth and quiet in great roads but on rough and bumpy roads they are the worst for this price. You can feel everything on the road and my poor car stares at me! If you are living in a place with super good roads, hands down you will be happy with these..

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Michelin US

ironkid, sorry to read of your disappointment. We'd suggest having the tires inspected by an authorized Michelin retailer in your area. Have the dealer contact us while you are there.

Jan 14, 2021
Dagger53
3 out of 5 stars review

Smooth quiet ride for 30K

These tires were so much quieter and smoother than the factory tires. I thought I would get 40,00 miles even though rated for much more. I was wrong. I only got 30,00 miles. Its a trade off. One tire developed sidewall bubble. Another blew out and the replacement tire blew out. Bad driving? Coincidence? Not so good quality? Maybe all of the above. Good value? - probably not. They're expensive but they do ride nice.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care

We understand the Primacy Tour A/S tires on your vehicle did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

Jul 11, 2024
Excellence 54
5 out of 5 stars review

Smooth Quiet Ride

I just purchased these tires on July 1 and had them installed on July 10 when they arrived at the warehouse. Installation was pretty quick. My ride to work this morning on the highway felt like I had a new car. The ride was super quiet and super smooth. The weather is dry so I can't rate grip of tire in 'weather' conditions, however, they grip the road really well in normal climate. I will update review if anything changes. So far, so good!

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Oct 30, 2023
Bill Rollo
1 out of 5 stars review

Whomp, whomp, whomp!

These are the OEM tires on my 2022 Acura TLX and noise is intolerable. Whomp, whomp whomp and the ride is rough unless you are on the smoothest of asphalt. Current mileage is 28000 kms but noise has been present for at least the last 10000kms. Just ruins a nice car. Tire size is P255/40 R19 96W

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Apr 28, 2022
Tank50
5 out of 5 stars review

Excellent Tires

They came with my 2019 Hyundai Tucson and I have had no issues with them at all. They are smooth and quiet and the treadmill wear has been excellent. Unfortunately I picked up a nail in one of them in a place that cannot be plugged and I cannot find a replacement tire to purchase anywhere. I'm told that they are sold out across Canada and not sure if they are continuing to be made. Hoping someone may be able to clarify. I would really love to by another and not have to mismatch.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Jan 30, 2025
Bob007
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Jan 28, 2023
Ford Owner
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Ford Owner, we're sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

Jul 15, 2023
Kristina
1 out of 5 stars review

No tread left at 30,000 miles

I purchased a new Kia Sportage in 2022. I recently noticed the tires seem to have no tread, and during my recent oil change service, the dealer stated I needed new tires - AT UNDER 30,000 miles!!! I'm currently at 31,000 and don't feel safe driving them with so little tread. Very disappointed. I will be replacing with Goodyear tires.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Kristina, we're sorry to read that you are unhappy with the treadwear on your Primacy Tour A/S tires. A member of our team will contact you for more information.

Sep 8, 2022
Kia21
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I’d need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn’t last longer. I would not recommend.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.