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Customer reviews for Michelin Primacy Tour A/S - 245/50R20 102V Tire for
Michelin Primacy Tour A/S - 245/50R20 102V Tire
3.7 out of 5 stars
stars
289 ratings288 reviews
  1. 5 stars56% (162)
  2. 4 stars8% (24)
  3. 3 stars7% (21)
  4. 2 stars8% (24)
  5. 1 star20% (58)

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Showing 91-100 of 288 reviews
Aug 9, 2023
Reviewer name: 865Crew
3 out of 5 stars
3 out of 5 stars review

Great When New, Horrible Road Noise after 30K miles

I just replaced these on my Toyota Camry. I love how they handle on dry & wet pavement. I have my tires rotated & balanced at the tire shop. They were great until they passed about 30K miles. The road noise was horrible. I couldn't hear on my bluetooth due to the road noise. I love Michelin Tires and swear by them to get me home! These were wonderful when newer, but the noise was bad when they started wearing. I didn't get 55K miles. I barely got 40K. 44,478 to be exact.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

865Crew, sorry to read of your noise complaint. Noise can be attributed to a number of causes. We certainly hope you have better results with your replacement tires.

Jul 27, 2023
Reviewer name: Emily
1 out of 5 stars
1 out of 5 stars review

Worn out at 27,000 Miles-(warrenty was 55, 000)

I brought my Ford Explorer into my local Ford Dealer for routine oil change this week and was disappointed to hear all 4 of my tires need to be replaced. My car has been in to this dealer for all routine maintenance since I purchased it. One of the 4 tires were at 3 32nds and needing immediate attention. They ended up putting my spare tire on in the interim. Scarry as I have to littles that ride with me. My Explorer only has 27,000 miles, the tires suggest a limited 55,000-mile warranty. I am not even halfway there yet, and they need to be replaced. I have the Michelin Primacy A/S 255/55/R20 V110 -Definitely would not recommend.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Emily, sorry to read that your tires are nearing the wear indicators. We'd suggest that you have a local Michelin retailer inspect the tires. Have the dealer contact us while you are there.

Jan 1, 2023
Reviewer name: Michelin customer
3 out of 5 stars
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Sep 14, 2023
Reviewer name: Bob27
1 out of 5 stars
1 out of 5 stars review

Terrible

Absolutely terrible tires! Loud, noisy terrible traction and if you drive in winter good luck! Very disappointing that even in AWD at slow speeds I’d be sliding and can’t turn. Came on my new suv I bought and at 36,000 miles they need replacing already.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Bob27, we're sorry to read of your disappointment in the Primacy Tour A/S tires. A member of our team will be in touch with you to discuss options suitable for your vehicle.

Apr 15, 2023
Reviewer name: Jerry
4 out of 5 stars
4 out of 5 stars review

Great Traction & Great Ride!

These came as original equipment on my 2017 Chrysler Pacifica Touring L Plus. Great ride and traction. They are very quiet and as Michelin says they are as good worn as they are new. I did keep them rotated and balanced and managed 48K from them. They could have gone a bit further but I had bits of rubber start coming out of them. I hadn't seen anything quite like it in all my years of driving. I took them to get looked at and the dealer said the same thing. They are a soft tire and it was like bits of the rubber were peeling off. I decided to call it good at 48K. My only flaw in them seems to be that from reviews I have read, and from the tire dealer is that many of these tires don't make the mileage mark, and I did really well getting to where I got. I replaced them with the Michelin Defender2. We'll see how these compare.

Review from michelinman.com
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Nov 28, 2023
Reviewer name: Michelin Knock Offs
1 out of 5 stars
1 out of 5 stars review

Only got 25,000 miles, not the advertised 55,000 miles

These tires came with my 2021 GMC Acadia. I haven't even hit 25,000 miles and they now need replacing. I rotated the tires on time and checked air pressures every month according to the owner's manual. I see in the warranty that "Original Equipment tires are excluded". Based on my experience, and what I'm seeing from other reviews with similar experiences, these tires must be very poorly manufactured. Michelin should be ashamed for selling these, and even more ashamed for not having a solutions for those of us who only got 20-40k life from these tires.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Uniroyal US

MKO, we understand your frustration. We'd suggest that you have your tires inspected by an authorized Michelin retailer in your area. Please ask the dealer to call us while you are there so that we can gather more details and see how to proceed.

Jun 3, 2023
Reviewer name: Loubs
2 out of 5 stars
2 out of 5 stars review

Range disappointment

These tires came stock on my 2021 Ford Mach-E. Tires are now completely worn at 55K and need to be replaced. There's no way they would ever make it to the 90,000 kilometer range claims. I am quite disappointed as Michelin has always treated me well on all my past vehicles. I'm now obviously in the market for replacement tires and my confidence in the brand is now in question. I also work in the transportation field and I'm responsible for a large fleet of truck/trailer tires which typically we would purchase Michelin but at this point I'm not so sure we should.

Review from michelinman.com
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Jul 11, 2024
Reviewer name: Excellence 54
5 out of 5 stars
5 out of 5 stars review

Smooth Quiet Ride

I just purchased these tires on July 1 and had them installed on July 10 when they arrived at the warehouse. Installation was pretty quick. My ride to work this morning on the highway felt like I had a new car. The ride was super quiet and super smooth. The weather is dry so I can't rate grip of tire in 'weather' conditions, however, they grip the road really well in normal climate. I will update review if anything changes. So far, so good!

Review from michelinman.com
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Sep 19, 2022
Reviewer name: PBryant
1 out of 5 stars
1 out of 5 stars review

LOUD road noise.

These tires came installed on GMC 2022 Terrain SLT and the road noise is horrendous. With the radio turned up, road noise is still loud. The vehicle has 3,100 miles on it after taking I recently drove it on a 2400 mile vacation road trip. Is it the construction of this vehicle or the tires that account for the loud road noise? As winter is approaching in Colorado I was going to by X-Ice Michelins which I have had on Subarus I've owned. But the loud noise of the Primacy Tour tire makes me hesitate to buy. Michelin tire again.

Review from michelinman.com
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reply from Consumer Care

PBryant, so sorry to hear of your disappointment with the Primacy Tour A/S. Our team is here and ready to help with a solution. We will be in touch via email.

Oct 7, 2024
Reviewer name: DRP
4 out of 5 stars
4 out of 5 stars review

Like these tires

I bought these tires in Nov 2020 for a 2016 Honda Accord EX-L V6. From the first drive home, I could tell a significant positive handling and ride difference vs higher mileage warranty tires (stiffer sidewalls) I’ve owned previously. Not having been satisfied with the ride and handling of higher mileage warranty Michelin tires purchased in the past, which didn’t come close to the stated mileage wear warranty anyway, I was willing to give up a longer wear warranty to have a better performing tire. I got it in these tires. I love their handling and ride and have never had an issue in wet weather. While I do not expect I will get 55K miles out of these tires (mileage warranty for the Primacy Tour A/S tires), even if I get 45K miles, which seems the best I’ll do, I like these tires. So much so, that in Nov 2024 I bought a second set for a 2009 Lexus ES350. Same comments as above, with regard to ride and handling. I would recommend these tires with the caveat not to expect more than 40-50K miles. For me personally, I can live with the performance vs mileage tradeoff.

Review from michelinman.com
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