Had a great experience at the chillicothe sams club, the staff there especially Dakota were courteous, knowledgeable and know what they're doing, had me in a d out in less thatan hour.

Never installed, they said there hoist wouldn't lift the vehicle because of running boards, they were factory running board.

Good: fairly quiet on most roads. Bad: TERRIBLE traction on ice, utterly useless. Also not very good at shedding water. I've had these for about 25k miles and they are more than half worn already on my 2018 Acadia.