We're sorry to read about your disappointment with Scotts Turf Builder Halts Crabgrass Preventer with Lawn Food and appreciate your feedback. Should you feel clumping in your next bag of Scotts Turf Builder Halts Crabgrass Preventer with Lawn Food, you may want to drop it on the cement once or twice in order to break up any particles before opening the bag. If there are still lumps, you can break the lumps up by hand. Be sure to wear gloves when doing so. The clumping of the product will not alter the effectiveness of the product. Unfortunately, it is caused by moisture that gets into the bag, either during the manufacturing process or during storage at our many retail outlets. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We apologize that you were not thoroughly satisfied with Scotts Turf Builder Weed & Feed. We value your feedback and would like to know what we can do better. Our products carry a satisfaction guarantee, at your convenience, please contact us to see what we can do to help. We can be reached at 877-220-3089.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714 for assistance.