We're sorry to hear you were disappointed with the consistency of your Turf Builder Weed & Feed5 and appreciate your feedback.. We're always working to make our products the best they can be.If you see any clumps in your next bag, try giving it a couple of drops on the concrete to break up any particles before opening it. If there are still lumps, you can break them up by hand. Just be sure to wear gloves while doing that.Don't worry, those clumps won't affect how well the product works. It's just a little moisture that gets in the bag, either during manufacturing or while it's sitting on the shelves at the store. We've spent a lot of money trying to fix this, but it's a challenging issue. We're still working on it, though, and things are getting better.We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We are sorry that you did not get the results you expected from Scotts Turf Builder Weed & Feed. The active ingredients in this product will trigger uncontrolled plant growth that causes the weeds listed on the label to grow themselves to death. This process can take up to 4 weeks. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at 877-220-3089.