Hello Hoss. We're sorry to read about your disappointment with Turf Builder Weed & Feed5 and appreciate your feedback. When using Scotts Turf Builder Weed & Feed5, be sure to apply the product when your daytime high temperatures are consistently between 60 to 90°F. For best results, the temperatures should be between 65 and 85°F. Scotts Turf Builder Weed & Feed5 should be applied to a wet lawn and allowed to stay on the foliage undisturbed for at least 24 hours without rain or water. Since this product is initially absorbed through the weed's foliage, we recommend that the weeds not be mowed for two days both before and after the product application. This product will only kill weeds that are actively growing at the time of application and cannot prevent new weeds from germinating. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

Hello. We're sorry to read about your disappointment with Turf Builder Weed & Feed5 and appreciate your feedback.If any moisture gets into the bag, it will cause the granules to lump together. Are you noticing any holes or damage to the packaging? Was the product stored where it was exposed to heat or humidity? If the granules cannot be easily broken apart by dropping the bag, we suggest disposing of the product, as it should not be used because it cannot be properly applied.We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.