For assistance, please reach out to Walmart at 1-800-925-6278.

We're sorry to hear this, as we do have strict quality checks in place to ensure that you can get the best possible results with our products. We suggest making sure that the dispenser cup isn't blocked and that the sprayer arms are able to move freely. As well, make sure that the water is hot enough, and that no other major household demands for water are running at the same time. We hope these tips help, and please give us a call at (800) 765-5516 if you'd like any further assistance.