Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Cascade Total Clean ActionPacs Dishwasher Detergent, Fresh Scent, 95 ct. for
Cascade Total Clean ActionPacs Dishwasher Detergent, Fresh Scent, 95 ct.
4.7 out of 5 stars
stars1,262 ratings177 reviews
  1. 5 stars84% (1,061)
  2. 4 stars11% (137)
  3. 3 stars2% (25)
  4. 2 stars1% (11)
  5. 1 star2% (28)

Member photos

Sort by |
Showing 91-100 of 177 reviews
Nov 21, 2025
JOHANNA
3 out of 5 stars review

Stickin' with Platinum Plus

This detergent is not as good as the Platinum Plus. Pots, pans, baking dishes, etc. do not get clean enough unless they are prewashed. I went back to the Plat Plus and use these for less soiled loads. I will definitely not be buying these again - not worth the extra work.

Helpful?1O0BB2TM7DOI13679466561
reply from Cascade

Thank you for reviewing Cascade Total Clean ActionPacs™, Johanna. We&#39;re surprised and sorry to learn that your dishes didn&#39;t get cleaned the way we would expect. Our dishwasher detergents are formulated to provide the best cleaning possible, however, we do know hard water and other factors may sometimes have an effect on cleaning performance. Dishes which are still dirty could be caused by any of the following reasons:<br /><br />-The water pressure may be too low. Run the dishwasher when no other household demands for water are running (showers, laundry, etc)<br />-The dishwasher sprayer arms may be blocked. Make sure they can spin freely.<br />-The cycle may not be long enough. Try a longer/heavy cycle.<br />-The dishwasher may be overloaded. Make sure items aren&#39;t too close together or stacked too tightly. <br /><br />While we hope these tips are helpful, we&#39;d like to learn more about your experience and help you best. Please give us a call at (800) 765-5516.

Nov 21, 2025
DANIELLE
2 out of 5 stars review

It halfway gets the job done.

I am not one to wash my dishes before I put them in the dishwasher, but do rinse them. I have always used the finish brand, but decided to try this one due to the price difference. It leaves a film on all my dishes and silverware and halfway cleans the one that do have some food leftover. Will never buy again.

Helpful?1O0BB2TM7DOI13679466561
reply from Cascade

Thanks for taking the time to share your experience with us, Danielle, and we&#39;re sorry to hear that your dishes had a film on them after running them through the dishwasher with our Cascade Total Clean ActionPacs™. Although residue doesn&#39;t happen very often, when it does, it can be caused by a few reasons. First, double check the dishwasher sprayer arms are clean and can move easily and make sure the dispenser cup isn’t blocked by a large dish/utensil. Additionally, the water pressure may be too low. Try to running dishwasher when no other demands for water are running (e.g., shower, washing machine, watering the lawn, etc). If everything else is fine, check to make sure the dishwasher is getting enough water. To check for this, put a large measuring cup or mug in your dishwasher on the top rack, open end up and run the dishwasher. When the cycle is done, the cup should be completely filled with water. If not, there isn&#39;t enough water flowing into dishwasher. Lastly, to remove the residue, put the dishes through another cycle with the automatic dishwasher detergent. While we hope these tips are helpful, we want to ensure you&#39;re getting the results we&#39;d expect, especially since our products go through so many quality checks to ensure optimal performance. Please give us a call at (800) 765-5516 so that we can help you best.

Jan 23, 2025
Gary L
5 out of 5 stars review

Verified Purchase

Job done

I feel that these work like you could hope and when you get him on sale.It's as good as you can get.

Helpful?1O0BB2TM7DOI13679466561
Dec 18, 2024
sma02
5 out of 5 stars review

Verified Purchase

Great value and results

This works very well for me. I tried the other more modern versions but found this adequate enough so better for my budget

Helpful?1O0BB2TM7DOI13679466561
Apr 26, 2025
ET
5 out of 5 stars review

Verified Purchase

THIS IS TOP OF THE LINE DETERGENT

This detergent works just as good as any more expensive one does a great job and dishes are always very clean

Helpful?1O0BB2TM7DOI13679466561
Jan 22, 2025
Monica
5 out of 5 stars review

Verified Purchase

cascade

Sams club has the best price for cascade dish detergent, infused with the cleaning power of dawn. great product.

Helpful?1O0BB2TM7DOI13679466561
Feb 5, 2025
Moe
5 out of 5 stars review

Verified Purchase

Cascade total clean.

This product does a good job at getting dishes clean. In fact I just purchased another to have n hand.

Helpful?1O0BB2TM7DOI13679466561
Dec 12, 2025
Anonymous
1 out of 5 stars review

Pods don't dissolve

This is the first and last time purchasing this product. The pods don't completely dissolve and stay stuck in the dispenser. Needless to say the dishes weren't clean.

Helpful?1O0BB2TM7DOI13679466561
reply from Cascade

We appreciate you trying our Cascade Total Clean ActionPacs™ and for taking the time to share your feedback, Joyce. We&#39;re very sorry the product didn&#39;t dissolve and didn&#39;t clean your dishes. This isn&#39;t the experience we want you to have, and we&#39;ll share your message with our team. Please know that we thoroughly test our products to ensure they are effective and provide a sparkling clean. We want to share a few tips to help improve the performance of our dishwasher detergent. Ensure that the dishwasher&#39;s sprayer arms move freely and are free of obstructions, such as food particles or debris. Water temperature should not be below 120°F (49°C). To help ensure the dishwasher receives hot water immediately upon starting, run hot water at the kitchen sink before starting the dishwasher. We want to learn more so we can provide you with the best assistance. Please give us a call at (800) 765-5516.

Jan 1, 2026
anonymous
1 out of 5 stars review

Terrible detergent pods

Pods do not clean like they use to. And why did you take out the bleach, that was the best disinfectant and cleaner. My dishes do not even come clean. Crazy that I have to wash my dishes before putting them in the dishwasher

Helpful?1O0BB2TM7DOI13679466561
reply from Cascade

Hello! I&#39;m sorry to hear that you&#39;re having issues with the cleaning performance of the pods. We understand how frustrating it can be when products don’t meet your expectations.<br /><br />To clarify, our current formulations do not include bleach. We focus on providing effective cleaning while ensuring safety and environmental considerations.<br /><br />Here are a few tips to help improve cleaning performance:<br /><br />Pre-Rinse: While it can be inconvenient, lightly rinsing heavily soiled dishes before loading them can help enhance cleaning results.<br />Check Water Temperature: Ensure your water is at least 120°F (49°C) for optimal cleaning.<br />Load Properly: Make sure dishes are loaded to allow for full spray coverage, and avoid blocking the spray arms.<br /><br />If you continue to experience issues, please reach out to us at (800) 765-5516, and we’ll be happy to assist you further. Thank you for your feedback!

Jan 13, 2025
Gary
5 out of 5 stars review

Verified Purchase

Shines

Easy to use cleans great.

Helpful?1O0BB2TM7DOI13679466561