Thank you for reviewing Cascade Total Clean ActionPacs™, Johanna. We&#39;re surprised and sorry to learn that your dishes didn&#39;t get cleaned the way we would expect. Our dishwasher detergents are formulated to provide the best cleaning possible, however, we do know hard water and other factors may sometimes have an effect on cleaning performance. Dishes which are still dirty could be caused by any of the following reasons:<br /><br />-The water pressure may be too low. Run the dishwasher when no other household demands for water are running (showers, laundry, etc)<br />-The dishwasher sprayer arms may be blocked. Make sure they can spin freely.<br />-The cycle may not be long enough. Try a longer/heavy cycle.<br />-The dishwasher may be overloaded. Make sure items aren&#39;t too close together or stacked too tightly. <br /><br />While we hope these tips are helpful, we&#39;d like to learn more about your experience and help you best. Please give us a call at (800) 765-5516.

Thanks for taking the time to share your experience with us, Danielle, and we&#39;re sorry to hear that your dishes had a film on them after running them through the dishwasher with our Cascade Total Clean ActionPacs™. Although residue doesn&#39;t happen very often, when it does, it can be caused by a few reasons. First, double check the dishwasher sprayer arms are clean and can move easily and make sure the dispenser cup isn’t blocked by a large dish/utensil. Additionally, the water pressure may be too low. Try to running dishwasher when no other demands for water are running (e.g., shower, washing machine, watering the lawn, etc). If everything else is fine, check to make sure the dishwasher is getting enough water. To check for this, put a large measuring cup or mug in your dishwasher on the top rack, open end up and run the dishwasher. When the cycle is done, the cup should be completely filled with water. If not, there isn&#39;t enough water flowing into dishwasher. Lastly, to remove the residue, put the dishes through another cycle with the automatic dishwasher detergent. While we hope these tips are helpful, we want to ensure you&#39;re getting the results we&#39;d expect, especially since our products go through so many quality checks to ensure optimal performance. Please give us a call at (800) 765-5516 so that we can help you best.

We appreciate you trying our Cascade Total Clean ActionPacs™ and for taking the time to share your feedback, Joyce. We&#39;re very sorry the product didn&#39;t dissolve and didn&#39;t clean your dishes. This isn&#39;t the experience we want you to have, and we&#39;ll share your message with our team. Please know that we thoroughly test our products to ensure they are effective and provide a sparkling clean. We want to share a few tips to help improve the performance of our dishwasher detergent. Ensure that the dishwasher&#39;s sprayer arms move freely and are free of obstructions, such as food particles or debris. Water temperature should not be below 120°F (49°C). To help ensure the dishwasher receives hot water immediately upon starting, run hot water at the kitchen sink before starting the dishwasher. We want to learn more so we can provide you with the best assistance. Please give us a call at (800) 765-5516.

Hello! I&#39;m sorry to hear that you&#39;re having issues with the cleaning performance of the pods. We understand how frustrating it can be when products don’t meet your expectations.<br /><br />To clarify, our current formulations do not include bleach. We focus on providing effective cleaning while ensuring safety and environmental considerations.<br /><br />Here are a few tips to help improve cleaning performance:<br /><br />Pre-Rinse: While it can be inconvenient, lightly rinsing heavily soiled dishes before loading them can help enhance cleaning results.<br />Check Water Temperature: Ensure your water is at least 120°F (49°C) for optimal cleaning.<br />Load Properly: Make sure dishes are loaded to allow for full spray coverage, and avoid blocking the spray arms.<br /><br />If you continue to experience issues, please reach out to us at (800) 765-5516, and we’ll be happy to assist you further. Thank you for your feedback!