Great value (I just don’t understand how it can be this inexpensive) for a real time saver.

Hard to connect to internet with app and doesn’t pick up where it is well

Love this vac

Stays charged for a good while. Cleans way better than my standard ordered vacuum. Even leaves refreshing vacuum lines. Would definitely repurchase.

I've had three of these in the past year .. unfortunately the robot itself kept breaking and it says it's good for pets but it doesn't work too well

I’ve been trying for four days now to get it to connect to WiFi with no luck from shark the service is terrible dealing with two different people and no one can understand that it doesn’t connect to WiFi

Love this thing!

WIFI wont connect. Spent about an hour trying to connect. Called a non-helpful CS number and rec'd a call back a few hrs later. The "tech" had to put me on hold for about 5 Minutes to speak w/ his "supervisor" about the model. After he came back he placed me on hold again to try and find a solution for the model- he never came back, I eventually hung up (total time of call was 17 minutes- sixteen of it on hold) & returned this unit to my local Sam's. It was my 1st & probably last experience w this type of vacuum. Cant say its worth the money or headache.

It took over a week, and many calls to Shark support to get this device on our WiFi. I do Tech Support all the time, and their setup is awful. You call and get tier one. Then they almost always need tier two, but they are rarely ever available, and you have to await a call back. If you can't answer when they call, you have to start over. This has something to do with my network having both 2.4 and 5Ghz in the same SSID ... it automatically picks the best, I suppose. The robot needs 2.4 only, and if it senses 5G, it won't connect. We have many smart devices in our home and have never had this issue before now. Be prepared to wait on the phone! As far as the product itself, it works well enough. Picks up more than I expected and goes over most rugs and transition strips well.

[This review was collected as part of a promotion.] Ive never given much thought to buying a robot vaccum like this but i wanted to give it a try. Firstly, you can connect it through bluetooth to your phone using an app and you can tell it to start cleaning, to go back on the charger and you can also schedule it to clean for when you arent home. Also this type has a max setting which is very good for cat and dog hair and bigger pieces. It will bump into things and stop itself and turn around to clean somewhere else and it can go over carpets. It is very good and very easy to clean. It is pricey so it is up to you but i mean its a very good investment for people on the go who cant vaccum or elderly people who cant move around a lot.