Hello! Thank you for providing us with your feedback. We are so sorry to hear that your air conditioner is no longer operating as designed. We recommend taking advantage of your limited to get this unit replaced. You can view your warranty details on page 17 of the Owner's Manual at the link below. https://products-salsify.geappliances.com/image/upload/s--Z6NsobIH--/esyh6fvztqdxm9ebfsxi.pdf?_ga=2.156355643.102964931.1696866638-800363712.1696451568 We appreciate you choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEAppliances

Hello - Thank you so much for taking a moment to share your review on this air conditioner. We are sorry to see that this model hasn't exceeded your expectations. We're going to be making sure we forward this feedback to the appropriate teams. This way we can review and make improvements on our models going forward. Thank you so much for letting us know. Let us know if you have any questions. We're always happy to help. - Jonathon@GEA