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Member ratings & reviews for
Keter 60-Gallon All-Weather Outdoor Patio Storage Bench
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Showing 141-150 of 467 reviews
Feb 6, 2022
kjh
3 out of 5 stars review

do not sit on

I bought this bench hoping to store things on my deck like my cushions and fertilizer for my lawn and it was sat on by someone around 180 pounds and it caused it to crack now it leaks when it rains. Now everything gets wet and fills up with water. I have had for a year. Is there a warranty where I can return or get another one at no cost?

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Sep 23, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

All weather garden storage bench

Beautiful piece of furniture. We are actually using it in our garage to store our home workout equipment. The pandemic changed our lives to where we needed to stop going to the gym and bring the workouts home. We added some seat cushions and it is perfect for our use!

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reply from Supplier Response

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Mar 6, 2022
65Shop
3 out of 5 stars review

It's Click, click, click

My negative opinion is solely based on the instructions of assembly for the bench and not the bench itself. The instructions are drawn like a coloring book and very confusing mostly. A helpful hint, find some chalk and as you unbox each piece find the part # which is inside and raised, then color over it with the chalk causing it to show up clearly, then lay all the parts out. Don't lose any screws because you only get the exact amount needed to assemble the bench. A rubber mallet is also helpful and gloves, some of the edges are sharp. Don't be in a hurry or you will end up mad before the bench has been put together and have help. I gave the rating a 3 because of the poorly written instructions, however it is very comfortable to sit in now that it is built. I cannot speak to the quality of the bench yet because I have not started using it, but spring is right around the corner, and I look forward to using it a lot.

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Nov 4, 2017
Nathan
2 out of 5 stars review

Should have paid attention to the reviews

Item arrived a few days after promised delivery date. When opened, the package was missing the most critical of parts - the screws! Couldn't do a thing to put it together. Now it's lying in pieces in my house. Called Keter, they said it would take 5-7 days to ship the screws. I said screw it, just tell me the size and I'll go buy them myself. She said 5/8" Phillips head. Ok, what thread length? She promised to e-mail me the specs in a few minutes… haven't heard from them 10 hours later. Tried to find a proper sized screw at the local hardware store with no luck.

Helpful?3K09JESL21UF13669212499
reply from Keter-NA

Hello Nathan, The screw needed is a coarse thread, 1/2 inch in length and shelf taping. Customer service available Monday thru Friday 8 am thru 5 pm, EST at 877-638-7056; we can also be reached by email from the following web site: http://uslparts.com/ or ttps://www.keter.com/en. We can send replacement parts out to you immediately and help in resolving any issue to your full satisfaction.

May 1, 2018
Rosalie Hod
1 out of 5 stars review

Bought 3 of these.. Every one had something broken

I love the look of this but clearly there are some quality issues. I bought one, started building it ended up on step 7 about half way through and realized the back part was completely destroyed. We exchanged it and purchased an additional one.. This time I did my due diligence and checked it over and again the back peice was snapped in two places. So for the heck of it, we opened the other one and the arm rest peice was cracked. Both boxes were in pristine condition so it's clearly coming from the manufacturer this way. I can't wait to get my money back.

Helpful?3K09JESL21UF13669212499
reply from Keter-NA

Hello Rosalie Hold, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 28, 2017
Karl
1 out of 5 stars review

Bad/No Quality Control

I should have known better, because I had bad experience with two Keter deck boxes I had previously purchased from SAM’s. The first deck box had parts missing that were (luckily) not essential, so I did without them. After a year of use the plastic parts holding the screws started braking out. I bought a new deck box. This one had a guide for the lid that from the beginning started popping out of the lid when opening it. Against better knowledge, I purchased another Keter product, a storage bench that arrived yesterday. Thought I could assemble it today over the Memorial Day weekend – wrong. After opening the box I immediately noticed that back rest (BR) of the storage bench had a deforming problem. Parts of the back rest are partly missing, resp. hanging loosely around (see picture). Obviously there hasn’t been any QC, otherwise somebody would have seen that quality problem and would not have shipped that defective part out. Tried to call Keter customer service, but they won’t be back until after the Memorial Day weekend. Very disappointing, I probably won’t purchase Keter products again.

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Dec 7, 2022
CHLI
3 out of 5 stars review

Verified Purchase

QC Issue

It is very steady, but some QC issue (see photo: bend and crack)

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Dec 6, 2021
Jeff
5 out of 5 stars review

Verified Purchase

Good Quality

Wasn't hard to put together. Only required a screwdriver. Seemed strong.

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Jun 27, 2022
Trish
1 out of 5 stars review

Verified Purchase

Bad experience

The bench package wys missing 2 pieces and the directions on how to put it together.

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Jul 24, 2023
Gammie
5 out of 5 stars review

Verified Purchase

Porch bench.

We got it put together and on the porch. It was easy to do and looks great.

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