We purchased our mattress about a year ago. At first it was fine but within 4 to 6 months it started to show indents where we sleep. Now a year later it’s just awful. We try smoothing it out but that is extremely difficult, if not impossible to do. My husband is going to call the company today, I do hope he has a positive response.

The mattress is a dream to sleep in and holds up very nicely to make a very sleep inducing but firm holding experience for my back and body. The mattress with the topper is a little thicker and sits higher than I imagined it would, but for the sleep I'm having I do no mind.

My husband and I have been through three beds in the last five years! I went back and forth many times debating the purchase of this mattress.....doing research on all different kinds of mattresses! Yes there are cheaper ones, however I am so pleased that I ended up choosing this one! We have had it since the beginning of the year.....so only a month in, but everyday we are both kind of surprised at what a difference this mattress has made in our sleep. We sleep through the night, we don't notice tossing and turning anymore, and a lot of the pain we used to wake up with has subsided.....not disappeared.....but not near as bad as it used to be.

I just purchased an SF through mattress firm. I am so disappointed, especially for the high cost. I struggle with back pain, and this mattress sinks in the middle. My husband and I feel ourselves rolling into the center. This should provide far more support than it does.

Our previous mattress which we loved was Stearns and Foster. After 9 years of using it without sanginess or any other issues we decided to replace it, just because of its age. Considering our previous experience replacing our old mattress with Stearns and Foster mattresses was a blind choice that we felt confident about. Compared to our previous mattress there was a clear difference in quality even before we slept on it, e.g. there were multiple long hanging threads left over from the manufacturing process. We did not think much of this at first, after all a hanging thread is a hanging thread. Now our biggest problem, less than 3 months after purchase, one side sagged so much that it is uncomfortable to sleep on. Turning during sleeping feels like you are going uphill. We had to rotate the mattress 90 degrees to circumvent this issue. Now after close to a year and half turning the mattress is not helping. Maybe this mattress was a one off and maybe not. Probably if I reached out to Stearn and Foster they would replace it, but at this stage we decided to move on because they lost our trust. We just purchased a new different brand mattress today. Sadly, this was a disappointing experience. We loved our first mattress, we wish our second Stearn and Foster mattress was just as a good.

When my husband and I were first married, nearly 60 years ago, we had the money to purchase only one item of furniture. It was a Stearns & Foster mattress. Over the years when that mattress had to be replaced...and we needed beds for our two daughters, we opted for an unknown brand at a mattress store: big mistake. A second replacement for our own king size bed was a well known, well advertised luxury brand a friend had raved about. Another mistake. Well, at least I learned from my mistakes. With our nest empty, we needed a mattress for our guest room. We did our shopping correctly this time. Went to a high end department store, tested out all the mattress within our price range (and I do mean tested...by taking off our shoes and lying down), We chose a Stearns and Foster "Tropical Oasis: Saba Wind." Success. Happiness. Everyone who slept on the mattress commented on how comfortable it was. Fast forward to several months ago. My husband complained. Our "luxury" was way past its expiration date. He was falling into some kind of invisible hole he told me. I made an instant decision. I called Stearns & Foster and asked for the current iteration of our "Saba Wind." The very nice young woman who answered told me the Lux Estate Pillow Top Medium would be the updated version. I drove to a nearby store that had this exact model on the floor. Yes! Beautifully comfortable. Incredible support. Perfect. Firm yet not too firm. A pillow top with provided just the right amount of "give." We're thrilled. We made the right decision. We've lived and learned. The "bargain" mattresses were a waste of money. The famous brand earned no fame from us. It simply didn't hold up over time. We're back with Stearns & Foster, where we started out. And we're happy!

Shortly after sleeping on this product the pillow top thread started to pull out. We contacted support and received the complete run around with not a thing solved. We bought this item 4/6/22, mod 525128, made in Md. (or so the tag states). This mattress is hot to sleep, when you can sleep. This mattress is 4 yrs old and we are considering throwing in garbage and buying another brand.

I have tried several of Sterns and Foster mattresses sets and within 3yearsc they tend to sagg in the middle and bulge out on the sides . The warranty is strick depth of sagg must be a certain depth with no stains on the mattress or they will not honor the warranty and you have to take photos of the mattress and send them for review. The whole process may take months before you are notified whether they will replace your mattress. Save your money You can feel lumps in the mattress hard to get a good night sleep on it.

I have owned two Stearns and Foster mattresses prior to my most recent purchase. All were pillow tops. The new mattress has sa very beautiful design on the exterior. There’s a pattern of a Fleur De Les. Being for New Orleans it just needed to purchased. I definitely do like the blue darker color. The mattes give a good night of rest. Only thing that I would say is that the other mattresses that I one can be flipped over to the other side. Both sides are pillow topped. It also feels slightly less firmness around the outer edge. I know that with new technology and products too make the product have gotten better quality over time. With all that has been said, I hope to have it for a long time.

Such an expensive purchase and buying mattress topper to try to make it more comfortable. My model type is not listed but I am quite surprised it doesn't have smooth consistent support. I expected so much more from the product as it is my previous Stearns mattress was far superior.