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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,556 ratings5,553 reviews
  1. 5 stars66% (3,641)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 911-920 of 5,553 reviews
Jan 1, 2026
Valerie
2 out of 5 stars review

Verified Purchase

a shelf at very top unusable, no shelving on door, freeses up too fast need to defrost often

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Valerie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.<br />It sounds like your door is slightly out of adjustment. Here&#39;s a tutorial how to diagnose and resolve the issue:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Dec 8, 2025
Robert
5 out of 5 stars review

Verified Purchase

i like it, though can't adjust shelves

one thing to note is that you cannot adjust the shelves, so large items cannot fit in this unit.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Robert, we are glad to hear you like your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. The shelves are fixed in place as the evaporator cooling coils are affixed to the underside of the shelves to enhance cooling performance.

Dec 29, 2025
laura
5 out of 5 stars review

Verified Purchase

I love it. Exactly what I wanted. Perfect size, looks great and works good.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello laura, we are happy to hear you love the size, appearance and performance of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Dec 24, 2025
Jesusa
5 out of 5 stars review

Verified Purchase

I gifted it to my daughter and she likes it

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Jesusa, we are happy to hear your daughter is pleased with your thoughtful gift of the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Dec 16, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

it’s a very good price for the product and good quality.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello WalmartCustomer, we are happy to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Jan 5, 2026
sherry
5 out of 5 stars review

Verified Purchase

When you open the door of the freezer, you can see exactly what you have on the shelf

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi sherry, we are happy to hear you are pleased with the performance of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Dec 8, 2025
Mustafa
4 out of 5 stars review

Verified Purchase

For the price, I would say its an okey item. Won't last if you move with it.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Mustafa, we are happy to hear you are pleased with the value of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Dec 30, 2025
Brenda
1 out of 5 stars review

Verified Purchase

Need help to replace it. The motor quit on 12/24 less than 30 days old.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Brenda, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Jan 4, 2026
Mark
5 out of 5 stars review

Verified Purchase

Perfect size for an apartment needed extra fridge. Space worked great.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Mark, we are pleased to hear you are finding your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer useful.

Jan 21, 2026
Leah
3 out of 5 stars review

Verified Purchase

Top shelf always freezes

The top of it freezes always have ice

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Leah, it sounds like your freezer door may be slightly out of adjustment - here&#39;s a tutorial how to diagnose and resolve the issue:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.