Hello Chelsea, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />Make certain your freezer is not plugged into a GFCI equipped power circuit.

Hello Kathalina, we are happy to hear you are enjoying your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Hello Misty, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Hi Drake, we are happy to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Hi WalmartCustomer, we are happy to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Hello amita, we are happy to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Hi Shannon, we are happy to hear you are pleased with the value of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. To reduce noise make certain the freezer is located on a firm level surface with adequate clearance for ventilation.

Hello Francine, we are happy to hear you are pleased with the performance of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.