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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,515 ratings5,512 reviews
  1. 5 stars66% (3,616)
  2. 4 stars12% (678)
  3. 3 stars6% (356)
  4. 2 stars4% (205)
  5. 1 star12% (660)
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Showing 5,451-5,460 of 5,512 reviews
Sep 2, 2024
Nancy
1 out of 5 stars review

JUNK

Worst freezer! Had it only 6mths and motor quit working. Filed under warranty and they only pay cost of freezer without taxes included. Lost all the food! With prices on food that was a huge hit! Do NOT recommend! There is a reason this priced low, because it is not built good!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Nancy, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Sep 6, 2024
Caressa
1 out of 5 stars review

Cheap! So, you get what you pay for! Prepare.

Purchased February of this year and it has gone out TWICE! Purchase protection was also purchased, and I will save just save yourself the headache and troubles!!! The first time it was such a hassle that I quit calling, and it eventually came back on. This time, another loss of a food, and I've been transferred to everyone except the correct person and still don't have a complete claim even with a claim number.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Caressa, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Oct 10, 2024
Katsma
1 out of 5 stars review

Ice Ice Ice

So frustrated with the over icing in this freezer. It freezes very well but after just a few weeks, you'll be scraping ice everytime you need to put something in it. I have tried all the recommendations that the company has offered but nothing seems to help. And now I'm out of warranty so I'm stuck. It seels great and you can hear it seal but the icing will start at the top and next the racks over the coils will freeze. I just keep bags of fruit in it so that I can easily move them around and clean out ice every few months. My advice is to try a different brand.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Katsma, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. <br />This is a manual defrost freezer. Having to defrost every few months is normal maintenance.

Sep 17, 2023
Jeff
4 out of 5 stars review

Great value for the money. Saves floor space.

Freezer arrived in good condition. No dents or scratches. It cooled down surprisingly fast. The only reason I dropped it to 4 stars is because the seal is so tight that it’s hard to open with it feeling like the whole freezer will tip forward. Overall still worth what I paid though.

Review from walmart.com
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Nov 15, 2024
NADINE
5 out of 5 stars review

Upright freezer

This is a perfect upright freezer for the garage . It is garage ready that means it’s meant for garage temperature. I put all the extra stuff for the kiddos and meats . Easy to find items and there is NO DIGGING to the bottom Looking to see what you have inside of it.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi NADINE, we are pleased to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Mar 23, 2024
Anonymous
5 out of 5 stars review

Great freezer

Love everything about this freezer, except it gets so cold that there is a lot of ice. I’m not sure of the temp controls. I have 1,2 or 3. Idk what is the highest or lowest, or what the best choice is to keep the ice from growing so much.

Review from walmart.com
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Jun 19, 2024
Lisa
1 out of 5 stars review

We have had our freezer for less than a year and it stopped working. It was making a loud humming sound and water started leaking out of it. Not to mention we lost $100 worth of food that was in it. Super disappointed.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Lisa, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

May 27, 2024
shanel
3 out of 5 stars review

No auto defrost

I didn't even check as I thought that was standard. I purposefully bought it as a pizza freezer so decided it was fine. Kinda wish I had returned it. i just keep watching the frost grow.

Review from walmart.com
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Jul 2, 2024
Aisha
1 out of 5 stars review

Do not purchase

I purchased in November 2023, freezer went out July 2024. Having a hard time getting in touch with manufacture warranty. Lost $100 of dollars worth of food

Review from walmart.com
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reply from FrigidaireSupport

Hi there, valued customer! Thank you for making time to provide us with your feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We want to make sure that you are getting all the assistance regarding your concern, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we&#39;ll be happy to assist. - Jessica

Mar 20, 2024
Margaret
4 out of 5 stars review

Adorable Freezer

It's perfect!! It freezes quickly and is so quiet! So pleased and contrary to other reviews, mine has no blemishes, dings or dents! Love it!💕💕Just adorable!!

Review from walmart.com
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