Hello TEVIN, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hello gayle, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. <br />The evaporator coils are affixed to the underside of the shelves a standard design for many upright freezers is the reason why the shelves are not adjustable/not removable.

Hi WalmartCustomer, we are glad to hear you love your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hi Debra, we are glad to hear you are pleased with the performance of your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.