Hi Lisa: The power cord is tucked in adjacent to the compressor to keep it protected during shipping.<br />Be careful when pulling it out to prevent damage to the refrigeration lines.

Hello WalmartCustomer, we are glad to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello Shaun, we are glad to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello Richard, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.<br />To reduce noise, make certain the freezer is on a firm level surface with adequate space for ventilation.