Hello Kyle, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi Tabitha, we are happy to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer.

Hi Andrew, we are glad to hear you love your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello Vanessa, we are glad to hear you are finding your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver useful.

Hi Gilbert, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hi, Stephanie! We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.<br /><br />Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.<br /><br />One of our main goals is customer satisfaction, and if there is anything we can do to improve your experience or have any other specific assistance with your range, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan