Hello Sheila, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Hello WalmartCustomer, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Hi CONNIe, adjust the front legs so the front of the freezer is slightly higher than the rear and make certain to place heavier items on the bottom shelves. That should make it a bit easier to open your freezer. Make certain the freezer is on a firm level surface with adequate clearance for ventilation.

Hello Jodi, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello Kathy, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi CJ, we are pleased to hear you are happy with the performance of your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.