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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,565 ratings5,562 reviews
  1. 5 stars66% (3,648)
  2. 4 stars12% (682)
  3. 3 stars6% (357)
  4. 2 stars4% (206)
  5. 1 star12% (672)

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Showing 2,291-2,300 of 5,562 reviews
Nov 24, 2025
omar
1 out of 5 stars review

Verified Purchase

have damage in the gate

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello omar, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Sep 5, 2025
Brenda
1 out of 5 stars review

Verified Purchase

Do not buy

Freezer is to small

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from FrigidaireSupport

Hi Brenda, we appreciate your feedback regarding the freezer space. We understand how important storage capacity is, and we’ll be sure to share your input with our product team for consideration in future designs. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed

Oct 23, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Upright freezer

Fantastic

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Sandi, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver.

Nov 2, 2025
Ouida
1 out of 5 stars review

Verified Purchase

noisy, frosting top rack

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Ouida, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />It sounds like your door is slightly out of adjustment - here&#39;s a tutorial how to diagnose and resolve the issue:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Nov 19, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It works great.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello WalmartCustomer, we are happy to hear you are pleased with the performance of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Sep 27, 2024
Woody
3 out of 5 stars review

Verified Purchase

Dented door.

1. Frrezer came lying on its side. not good. they must remain up right. Had to leave it upright for 24 to 36 hours. 2. it came qith 3 dents on left side of the door. Not Good.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Dec 12, 2023
Ashley
5 out of 5 stars review

Verified Purchase

Worth it

Perfect size for the garage and I love the shelving because I don't have to dig. Easy access. We have had it for a couple of months now with no issues. Highly recommend.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Sep 30, 2024
WalmartCustomer
5 out of 5 stars review

Verified Purchase

I've been looking for a smaller freezer and this item was exactly what I've been looking for and on sale at a great price. Could not be happier with my purchase.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello WalmartCustomer, we are happy to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Sep 26, 2023
Dawn
5 out of 5 stars review

Verified Purchase

Great! I would recommend this purchase to others.

The slick design and shelves are exactly what I expected. My purpose for purchasing was strictly to store make ahead weekday meals. I am not disappointed!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Feb 28, 2024
amanda
1 out of 5 stars review

Verified Purchase

Believe the reviews.

Moved it to the basement just to find out it wouldn’t get cold. Tried for days. Had to haul it back up. They said it would take 40 days to pick up but luckily it was picked up by the end of the next week, so a star for that.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello amanda, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.