Hello Frank, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi WalmartCustomer, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hi ELLEN, we are happy to hear you love your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hi Nichole - to help resolve the issue you describe, adjust the front legs so the front of the freezer is slightly higher than the rear. Place heavier items on the bottom shelves.

Hello Andrew, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi Katrina, we are glad to hear you love your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hi steve, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello WalmartCustomer, we are happy to hear you are finding your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver useful.

Hello WalmartCustomer, we are glad to hear you are pleased with the value of your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hi Colleen, we are pleased to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.