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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,559 ratings5,556 reviews
  1. 5 stars66% (3,644)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 1,731-1,740 of 5,556 reviews
Aug 3, 2023
Yadira
2 out of 5 stars review

Verified Purchase

False Adv…Damaged from origin, not by shipper

Received in a timely %26 friendly manner via Fed Ex. Please explain to me how the package is not damaged yet the freezer has a huge deep dent like it got it with a hammer. It literally is missing a peg leg %26 will not stand up properly. I was not informed that this was a scratch %26 dent unit. Really want what I ordered which is a new , no damage freezer!!! If it is a scratch %26 dent it should be advertised as such. Great size. Nice shelving. Everything inside appears to be okay. Extremely disappointed by damage.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Yadira, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Mar 14, 2024
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] My mom already has this freezer, which is why I wanted it for myself. She's been happy with hers and there's nothing brand name out there that's at as good of a price. Perfect size, started working quickly and seems to be of good quality.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Mar 6, 2025
Michael
4 out of 5 stars review

Verified Purchase

Good freezer for the money.

I had to return the freezer because it was dented . I purchased a replacement one and it is a slightly different model but same size and works as it should. It would be nice to have a light inside and be frost free but other than that it is fine. It was really reasonably priced, and I took the extended warranty for a little more money, so I am pretty confident that I made a good choice,

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Michael, we are glad to hear you are happy with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Sep 28, 2023
Karen
5 out of 5 stars review

Verified Purchase

pleasantly surprised

this freezer is the perfect size to store a lot of food, while keeping it easily visable and organized. It is no frills, but seals well, and keeps a constant temperature (even when my a.c. unit quit and the room got around 90*F.) it is attractive, and takes up about as much room as my 87 gallon water heater. Remember to leave it unplugged and upright for at least 12 hours before plugging it in.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Oct 28, 2024
A
1 out of 5 stars review

Verified Purchase

Melted after 3 weeks

Came in with a small dent which didn’t really bother me. Then, 3 weeks after it had been installed it totally melted and I had to quickly run to a store to purchase a new freezer since this one melted all my food and almost made it all go to the trash.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello A, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Mar 11, 2025
Dee
1 out of 5 stars review

Verified Purchase

Fits perfect for where I needed it to. However unfortunately after I took all the packaging plastics off got it set up, went to put on the door and the top hinges is bent? Been trying to get a replacement hinge and having difficulty working with the company. Walmart says bring it back to the store. Well I’m 65, don’t have a vehicle to transport and I’m frustrated. NEED A REPLACEMENT Hinge please!!!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from FrigidaireSupport

Hi, Dee! We regret not fulfilling the best experience we want for you. We would like to get the chance to make it better. To better assist you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick

Jan 28, 2024
debora
5 out of 5 stars review

Verified Purchase

upright freezer

We went with the upright because chest freezers are hard to organize and even harder fro people undet 5ft4 to reach the bottom for items. This item came with shelves but not a basket/container f9r bottom area. Fixed simply by purchasing a 4.00 basket from the home aisle. the outside came with a clear plastic wrap to aid in scratch resistance while moving into place. compared to competitors, the item is similar if not the same and for less cost. Be sure you have a low area plug as cord is a standard cord. we placed item on 4 bricks and plugged in. had been great thus far

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Jun 3, 2023
Anonymous
4 out of 5 stars review

Verified Purchase

cheap and cheerful with a fatal flaw

Other than a small dent in side, our fridge was delivered undamaged. considering it came from LA (to Houston, TX) I'm impressed. Ours is delivered by Fedex and most of the horror story I've seen are with UPS, you know.. you get to the conclusion. The freeze is cute, smaller than I anticipated, The selves are part of cooling system and NOT REMOVEABLE or moveable. That is not mentioned anywhere and the promo photo cleverly hide it. It can be dealbreaker for some Anyway, it solve my purpose of storing costco frozen items and upright is friendlier on our back. This is the cheapest upright freezer I could find with free delivery, and it is cheep by a long shot, and the cost cutting would be evident by omitting internal fan or light, everything is manual, and I have been told the compressor is cheaper butane type, but you know what, for the price, I'm cool with it

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Jan 8, 2024
Lindsey
5 out of 5 stars review

Verified Purchase

perfect size

Much more compact, sleek, and aestheticly pleasing than other chest style freezer. Works as it should, and makes things much easier to find without having to dig through everything on the bottom. I bought a quarter of a cow and it all fits perfectly inside!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Sep 4, 2023
Caryn
4 out of 5 stars review

Verified Purchase

You get what you pay for

Bottom line – you get what you pay for. As everyone has previously said, it came very dented. The dents are noticeable. But this was is for my garage and the freezer worked within a couple of hours. I’ll need to find a way to balance it as it rocks quite a bit. Maybe Walmart has a warehouse of dented refrigerators and that’s why they are half the price of the same refrigerator on prime. Maybe FedEx simply doesn’t care. Either way, if you don’t care what it looks like and you need an inexpensive freezer that works my recommendation is to buy it.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263