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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,559 ratings5,556 reviews
  1. 5 stars66% (3,644)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 1,661-1,670 of 5,556 reviews
Feb 18, 2025
Angie
1 out of 5 stars review

Verified Purchase

Left the freezer sit upright for 24 hours, since it was transported on the side. Plugged it in and it did not work. It barely got chilly. Left it on for 3 more days and still would not freeze. Reading the reviews, I can see this is a common issue. Now, I need to wait to receive my full refund instead of being able to buy another freezer.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

We appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Oct 6, 2024
Mike
4 out of 5 stars review

Verified Purchase

Great little freezer

The freezer it self is working well and has been keeping the items that were put in there frozen. It definitely has a nice amount of room while at the same time, it does not take up to much space in my garage. We store a lot of things in our freezer as the only time that we have to cook for the week is on Sunday. As a result, this little freezer helps us have the little extra space we need for the stuff that does not fit in our big freezer. The reason I took off a star is a result of the fact that the freezer door had a dent in it. I hope to add a picture in the future, but for me it is not a deal breaker as the freezer itself works. It would have been nice if there was a way to replace the freezer door and then it would be perfect.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Nov 27, 2024
Elizabeth
4 out of 5 stars review

Verified Purchase

Cheap man.defrost ,worked when i plugged it in

Not a rocket here guys and girls, it's a manual defrost freezer. Shelves are a bit puny and fragile so don't overload it. Plug it in and it works. Overnight thermometer pegged at 5 deg. It apparently was dropped as it took me 45 minutes to correct the hinge on door as it wouldn't close. I wasn't going through the nightmare it takes to get a refund. It worked Night one, I'll be back for an update next year.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Elizabeth, we are happy to hear your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver is working well.

Aug 2, 2024
WalmartCustomer
2 out of 5 stars review

Verified Purchase

Great Looking, But...

This freezer has frost buildup that started within a couple of days of use. The door appears to seal when shut--the vacuum sound happens each time the door is closed--but the top and center of the shelves below are covered in frost. It appears to be a faulty door seal.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from FrigidaireSupport

We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian

Apr 14, 2024
Jackilyn
5 out of 5 stars review

Verified Purchase

Don't hesitate even if you are a senior and rent!!

We are 80, we took the box on a cart in our elevator to our apartment, crated good, no scuffs, dents and it was light enough to move. We live in a time where our ability to shop is less than it was, so I measured where I could put it in our laundry room and I had 24 inches, so I bought a upright freezer 22 inches and it matches the appliances. Now we won't have to worry about eating crackers if we get sick.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Sep 29, 2024
Jennifer
5 out of 5 stars review

Verified Purchase

Perfect for apartment living

My husband and I had just the standard above-fridge freezer, and I really wanted more storage. This freezer was a great choice! It’s sleek in appearance, not too big, but not tiny. For a smaller family size, this is a big help- especially if you don’t have a garage to hold a giant freezer. Struggling to fit groceries in our original freezer is a hassle I don’t miss.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Jennifer, we are happy to hear you and your husband are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Oct 4, 2023
JODI
5 out of 5 stars review

Verified Purchase

Excellent

I was so worried about this one after reading the reviews, but it arrived on time. Not a scratch or dent on it, but there is a piece of plastic covering some wires that is broken with pieces missing. For the price, it’s fine by me. So far, it’s working great, as I would expect from a Frigidaire.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Nov 24, 2024
Ida
4 out of 5 stars review

Verified Purchase

6.5 cubic freezer review

Loved the size and loved the shelving arrangements. this was an open box item which I wasn't aware of at purchase... there was also a dent in the door .. the next problem is when you open the door one must hang onto the unit.. it slides accross the floor and should include a stablizer. I was aware of the shelf cooling feature.. which was good it allows me to know the warmer room air is being pushed out.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Dec 11, 2024
Gerald
3 out of 5 stars review

Verified Purchase

Great little freezer, unfortunately, with a dent!

I love the freezer, perfect size for my needs! But unfortunately, when I opened it up, it had a dent in the bottom side of the door! What am I gonna do? The pick up at store was very easy. I drove over 50 miles to pick it up. I can’t drive all the way back for a small dent. overall, a great little freezer!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Gerald, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Nov 16, 2024
WalmartCustomer
3 out of 5 stars review

Verified Purchase

Price was decent. Shelves are not adjustable. Doesn't seem to have as much room for 6.5CF. Currently have a 5.0CF Deep Freezer and not everything seemed to be able to transfer. A bit disappointing. Otherwise, was really looking forward to having the upright style freezer.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello WalmartCustomer, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. <br />The evaporator cooling coils are affixed to the underside of the shelves for cooling efficiency which prevents the adjustment of shelves.