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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,559 ratings5,556 reviews
  1. 5 stars66% (3,644)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 1,601-1,610 of 5,556 reviews
Nov 30, 2025
Tawanda
4 out of 5 stars review

Verified Purchase

Thought it was bigger

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Tawanda, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Dec 20, 2025
WalmartCustomer
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I haven't had the product long enough to rate it fairly. Just plugged it in...

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Aug 23, 2023
Linda
3 out of 5 stars review

Verified Purchase

Dont switch the door

They resolved the damage issue well packed, came 17 days sooner than they said was nice but cause a scheduling issue for me. I would say that switching the way the door opened was not only difficult but several of the plastic hide screws broke I HAD to switch to get clearance but if you don't have to don't! So far cooled down in 1 hr, first day but was the size I needed and is a nice looking unit

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Oct 25, 2023
Anonymous
1 out of 5 stars review

Verified Purchase

These are obviously "factory second" units...

Based on the 100 “scratch %26 dent” comments made by purchasers of this freezer, the condition of the unit I just received, along with my “pre-retirement” quality assurance management experience (in a manufacturing setting), I am of the opinion that these freezers are factory seconds. Which basically means they failed to pass more stringent quality assurance requirements required for them to be sold in appliance stores, home improvement centers, and/or higher-end retailers, thus they are marketed via discount outlets - such as Walmart – where subpar product condition is less likely to generate the negative reception customers paying full retail would obviously object. That said, as there was not visible damage to the packaging of the freezer I purchased, the exterior and interior scratches and dents, as well as the obvious damaged door hinge, all these blemishes existed prior to the unit being boxed for shipment (hence my opinion that these are “factory seconds”). Therefore, purchasers should be advised that if your planned placement of this freezer will make visible defects undesirable, then you should think twice before purchasing one of these freezers (or you can – as I did – place it in a closet where it is “out of sight, out of mind”)…

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Phillip, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Mar 6, 2025
teresa
5 out of 5 stars review

Verified Purchase

Very Handy

This freezer is amazing. Unbeatable price. The only drawback is having to defrost it but I just scrape the top where it seems to start first. All these people complaining, he’s mine had two small dent in it but come on people it’s an upright deep freeze for 200 bucks.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi teresa, we are glad to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Dec 4, 2023
Jackie
2 out of 5 stars review

Verified Purchase

not adjustable. the design could have been better

shelves are not adjustable, built in makes it hard to clean in case of spill events. there are rollers in the back make it easy to move around, but also cause trouble because the rollers are not lock causing the fridge to move back and forth, even side to side, especially when the fridge is not heavy loaded.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Dec 27, 2024
Robert
2 out of 5 stars review

Verified Purchase

Cleaned and dried the compartment thoroughly before plugging it in. Frost buildup started when it was turned on. After only six days, all shelves are coated in frost. Upper shelf has a couple of inches of hanging frost. In a week or two, the frost will reduce the space available for food. I am returning this item and getting a frost-free type.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Robert, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />It sounds as though your door requires adjustment, Here&#39;s a tutorial how to resolve the issue:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Jul 28, 2023
Erica
5 out of 5 stars review

Verified Purchase

No problems, but seller question

Love this freezer, fridge went up. Chose an up rite freezee until I decide on a refrigerator. It scared me the verified purchase reviews. I did not have any problem, fingers crossed. 1. Delivered to my door. 2. No packing problem 3. No damage inside or out One concern, it stated coming from other source night before delivery. Then in the morning, reverted back to Walmart as seller. Hummm I rarely order outside of Walmart for high ticket items.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Sep 4, 2023
WalmartCustomer
4 out of 5 stars review

Verified Purchase

Very functional freezer

I have this Frigidaire vertical freezer working more than a week already, and so far it has performed great. I installed it in the garage and is an excellent complement to my refrigerator inside the kitchen. Is spacious and the shelves are if great help to have the food organized. The door is very hermetic. My electricity bill is not showing any relevant impact. The only negative comment about this freezer is that it does not have a cover plate to protect the compressor and other components in the rear side. I contacted the manufacturer who explained that the design doesn’t consider a cover plate for that side.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Jan 3, 2025
Shayna
5 out of 5 stars review

Verified Purchase

Perfect!

Small but mighty! Loving in a smaller house, my husband and I needed a smaller freezer but I really wanted a stand up freezer instead of the small chest freezers. This little guy is a perfect fit! It is small but spacious, sleek and nice quality. I was shocked at how quickly everything froze and have managed to get quite a bit more on the shelves, a lot more then I originally expected.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Shayna, we are happy to hear you and your husband are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.