Hi Jamie, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience with the Frigidaire Upright. We understand how frustrating it must have been to deal with a product that didn’t work as expected, especially after the effort of loading it up and returning it to the store. This is certainly not the experience we want for our customers, and we deeply regret the inconvenience it caused you. We value your time and understand the frustration of not getting the quality you anticipated. Please know that we take product reliability seriously, and we’ll be passing your feedback along to our team to ensure further improvements. If you decide to give us another chance, we’re committed to providing a better experience moving forward, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica

Hello randiqua, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello 2shponline, we are pleased to hear you and your family are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello WalmartCustomer, we are happy to hear you are pleased with the value of your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello WalmartCustomer, we are happy to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello LaCher, we are glad to hear you are pleased with the size and value of your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Hello Debra, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Hello BeautyJunkie, we are glad to hear you are finding your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver useful.

Hello anonymous, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. <br />The shelves are fixed in place because the evaporator/cooling coils are attached to the underside of the shelves for cooling efficiency. This is a standard design for manual defrost upright freezers.