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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,556 ratings5,553 reviews
  1. 5 stars66% (3,641)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 1,411-1,420 of 5,553 reviews
Oct 6, 2025
Gayla
1 out of 5 stars review

Verified Purchase

I am Wanting to return it. It doesn't work right.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Gayla, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Nov 24, 2025
Salma
5 out of 5 stars review

Verified Purchase

It’s a good size for an apartment, it’s not too big and it’s not small.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Salma, we are happy to hear you are pleased with the capacity of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Nov 3, 2025
Shercarter69
5 out of 5 stars review

Verified Purchase

l like that this freezer is compact, keeps food frozen and was easy to bring upstairs.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Shercarter69, we are happy to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Oct 14, 2025
Katie
4 out of 5 stars review

Verified Purchase

- no internal light - manual defrost

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Katie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Aug 28, 2025
anonymous
1 out of 5 stars review

Verified Purchase

frosty

I chose poorly. Ice builds up too quickly.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello anonymous, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />It sounds like your freezer door may be out of adjustment. Here&#39;s a tutorial how to diagnose and resolve the situation:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Sep 26, 2025
Paula
5 out of 5 stars review

Verified Purchase

Very happy with it and it was extremely easy to set up. Very well packaged and protected.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Paula, we are glad to hear you are verry happy with your Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver.

Nov 21, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

nice and small fits area perfect

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Pamela, we are glad to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Aug 6, 2025
Roscinda
1 out of 5 stars review

Verified Purchase

Freezer

It quit running after 1 month. I’m very unhappy.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Roscinda, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Nov 8, 2025
Edward
5 out of 5 stars review

Verified Purchase

Good upright freezer for the price

Replaced a chest freezer with this freezer and we like it a lot

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Edward, we are happy to hear you like your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Oct 22, 2025
Patricia
5 out of 5 stars review

Verified Purchase

Well built. Works great!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Patricia, we are glad to hear you are pleased with the build and performance of your Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver.