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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,556 ratings5,553 reviews
  1. 5 stars66% (3,641)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 1,271-1,280 of 5,553 reviews
Nov 19, 2025
Vickie
5 out of 5 stars review

Verified Purchase

I love it! Just the right size for my needs

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Vickie, we are happy to hear you love your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Nov 14, 2025
kyle
4 out of 5 stars review

Verified Purchase

good for a first one on a budget

door tends to kick back if you close it real fast. ices over alot too. but great starter freezer

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello kyle, it sounds like your freezer door is slightly out of adjustment. Here&#39;s a tutorial how to diagnose and resolve it:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Nov 8, 2025
Michelle
5 out of 5 stars review

Verified Purchase

Great purchase!

Perfect size for a small family. Great way to buy in bulk and freeze w extra freezer in garage.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Michelle, we are glad to hear you are pleased with the size and utility of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Sep 25, 2025
Joanne
1 out of 5 stars review

Verified Purchase

not worth buying

it frostes up to fast even on the first setting

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Joanne, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. <br />It sounds like your freezer door needs adjustment - here&#39;s a tutorial detailing how to diagnose and resolve the issue:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Sep 6, 2025
Cyndi
5 out of 5 stars review

Verified Purchase

new mini upright freezer

perfect size and addition to my kitchen

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Cyndi, we are glad to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver.

Oct 16, 2025
briehaunna
5 out of 5 stars review

Verified Purchase

perfect for what I need it for. movable shelves love not having to dig to the bottom

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi briehaunna, we are glad to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver.

Nov 12, 2025
kiran
2 out of 5 stars review

Verified Purchase

Not happy with Walmart shipping, Received with few dents .

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from FrigidaireSupport

Hi kiran, we’re sorry to hear that your appliance arrived with dents and that your experience with shipping was frustrating. To ensure your concern is properly addressed, please reach out to our support team via live chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday 8:30 AM–8 PM ET, and Saturday 9 AM–6 PM ET. They can review your situation and advise on the next steps. - Reed

Sep 18, 2025
kevin
5 out of 5 stars review

Verified Purchase

it is a nice size freezer super quiet and really seals great so far

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi kevin, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver

Nov 11, 2025
Beatriz
1 out of 5 stars review

Verified Purchase

It was working just fine, for a month and now it stopped working out of nowhere

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Beatriz, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Aug 17, 2025
Mitzi
5 out of 5 stars review

Verified Purchase

A few dents during shipment but seems to be working well.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Mitzi, we are happy to hear you are pleased with the performance of your Frigidaire 6.5 Cu. ft. Upright Freezer Platinum Silver.