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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,556 ratings5,553 reviews
  1. 5 stars66% (3,641)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 1,031-1,040 of 5,553 reviews
Jan 7, 2026
Floyd
1 out of 5 stars review

Verified Purchase

didn't last the night. peice of trash.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Floyd, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jan 1, 2026
Jacqueline
4 out of 5 stars review

Verified Purchase

first online purchase for freezer

just wish it was a little bigger

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Dec 29, 2025
Wallace
5 out of 5 stars review

Verified Purchase

i like the freezer it did what i needed where I needed it

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Wallace, we are pleased to hear you are enjoying your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Jan 11, 2026
Pamela
5 out of 5 stars review

Verified Purchase

keeps temp, looks good, no complaints.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Pamela, we are glad to hear you are pleased with the performance and appearance of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Dec 21, 2025
Anna
3 out of 5 stars review

Verified Purchase

I don't know yet I just got it but I think is going to be ok

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
Dec 9, 2025
Leona
2 out of 5 stars review

Verified Purchase

unhappy

seal at top not sealing allowing freezer to malfunction and dented.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Leona, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />It sounds like your freezer door needs adjustment. Here&#39;s a tutorial that will assist in resolving the issue you describe:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Jan 27, 2026
Jan
5 out of 5 stars review

Verified Purchase

Just the right size for my tiny house. Love it

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Jan, we are happy to hear you love the size of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Dec 3, 2025
Mindy
5 out of 5 stars review

Verified Purchase

No damage and worked immediately! Nice looking!

opened box no damage at all. got it in by myself works great.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Mindy, we are glad to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Jan 28, 2026
daveysmama
1 out of 5 stars review

Verified Purchase

Stopped working after 1 month

Worked well until it just stopped working. only had it for 1 month and 20 days. A waste!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello daveysmama, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Dec 24, 2025
Youssef
5 out of 5 stars review

Verified Purchase

Good value and practical size.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Youssef, we are happy to hear you are pleased with the size and value of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.