My husband and I are absolutely blown away by the quality of this product. We knew we needed a new mattress, but have been trying to hold out as long as we could (inflation ). After a month or so of consistently waking up in pain, with stiffness and aches that would last a good part of the morning, I had the last straw. We went to our local mattress store and we trialed several different beds. My husband and I agreed we wouldn't shop with price in mind, but instead we would shop for comfort. I laid on this mattress and felt like I fell into a cloud. It supported every curve on my body and suited me as a side/back sleeper and my husband as a side/belly sleeper. We still laid on other mattresses - unsure if we wanted traditional coils or if we wanted to get another all foam mattress. The hybrid is really the best of both worlds. We got it delivered and set up, napped for the afternoon and woke up for the first time in months without any shred of pain! My husband and I both have rheumatic arthritic conditions. The bed you sleep on is an investment. We have the soft, the medium was okay, the firm was too much for us. If you can, sample the mattress and you, too, will be sold on the superior quality of Stearns & Foster!!!

This mattress have a 1 1/2 dip in the mattress and the warranty dept. states is have a 1 1/4 inch. which in order for it to be covered under warranty it should be 1 1/2. Well Of course I went to small claims court today and the pro-tem, not a judge ruled in favor of stearns and foster because of their warranty clause. You cannot measure the dip in the mattress without laying on it and feel the sink. Your merchandise sucks and I will never buy any products from Sealy-tempur international inc. You make the customer think they are getting a new mattress when it is a second with a lot of defects. This product has caused severe back pain, and numbness. Potential customers run as far away from Stearn and foster and Tempur- pedic as fast as you can.

I love this mattress, and so does my back! I had back surgery and it's so hard to find a soft AND supportive mattress. I usually get either soft and not supportive, or too hard of a mattress that doesn't conform to my body. This mattress is the perfect mix between soft and supportive. The memory foam is immersive enough to cradle my body, but the coils catch my body so I don't sink and throw my body out of alignment. It's worth it!

BUYER BEWARE unless you have money to just throw away. This is the worse performing mattress I have ever owned manufactured in a Stearns and Foster.brand. I purchased a Queen and a king to replace older mattresses 4 months ago and have regretted it ever since. There is not any support in it. When you sit or lay for just a short period of time it bottoms out giving you NO support there. Forget about a good night sleep because it is not going to happen with this mattress. Neither my husband or myself are large people. Getting up in the mornings with back pain and not rested since a few hours is all either of us can take on this mattress does not make for a good day. I have a medical condition that makes getting enough sleep crucial to daily function. This issue with this mattress goes beyond "break in" condition. You feel like you are in a hole all the time. I guess buying a new model mattress is like buying a new model car, you don't do it! Wait until enough complaints are made that the manufacturer makes the corrections necessary to manufacture a reliable quality product before you make a purchase. I feel like a crash dummy for mattresses in the testing phase!! Unfortunately I DO NOT have anything good to say about this mattress. For the money spent I expected quality from Stearns and Foster as I always have. I only gave it one star because that was the lowest I could rate it.

[This review was collected as part of a promotion.] I received this Sterns & Foster mattress for free to review through BzzAgent. The Stearns and Foster Reserve Soft Pillowtop is substantially heavier and thicker than the current mattress I was using. It looks and feels luxurious. The mattress feels soft but it doesn't sink in when I lay on it. I wake up with no back pain. I would replace all my mattresses if I have the means. I would definitely recommend this brand to friend and family.

[This review was collected as part of a promotion.] I recently was treated with the exquisite Sterns & Foster Reserve Firm Pillowtop Queen size mattress gifted by Stern & Foster and Bzzagent, and let me tell you, it's been an absolute sleep game-changer! The level of comfort and support it provides is out of this world. The pillowtop adds a touch of amazing softness without compromising on the firmness I prefer. It feels like sleeping on a heavenly cloud while maintaining perfect spinal alignment. Crafted with utmost precision and attention to detail, this mattress impressed me in every aspect. The use of premium materials and sturdy construction showcase its exceptional quality. I'm impressed by the thoughtful design that keeps it cool all night, ensuring I never wake up feeling overheated. Mornings are now a true delight as I wake up feeling refreshed and rested. The perfect blend of support and plushness has significantly improved my sleep quality, leading to more productive and energized days. With its generous Queen size, there's more than enough space for my partner and me to enjoy a restful sleep without disturbing each other knowing that we are both plus size. This mattress is a true blessing for couples! While it might be considered a splurge, I can confidently assert that the Sterns & Foster Reserve Firm Pillowtop Queen size mattress is worth every cent. It's an elite product that has surpassed my expectations, and I wholeheartedly recommend it to anyone seeking an unparalleled and rejuvenating sleep experience.

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

[This review was collected as part of a promotion.] This mattress put that thing (to call it a mattress would be a insult to this one)I was sleeping on to shame. It's like sleeping on a cloud. From the pretty blue color to the way your body sinks in what is there not to love.

My mom and I both purchased mattresses through Ashley, thinking we just bought the best mattress on the market and for our price range. Wow were we wrong!! We filed claims and they offered us replacements which we accepted. Once receiving them, we discovered they were worse quality than our previous model. So over the next 6 months plus, they kept "replacing" our mattresses until I told them we are done rearranging our lives and house for more deliveries. They have done nothing to compensate us except to threaten with sending more mattresses. Please do not spend the money you will be wasting it! This is not what craftsmanship looks like!

Still under warranty and will not help us replace our mattress that has a two and a half inch sagging on each side where we sleep worst mattress and worst experience I have ever had in my life trying to get help to get a replacement mattress because it's still under warranty. Will never recommend having a sterns and Foster again they are the worst!!!! Worst experience that I've ever had in my life trying to get help to replace the mattress that is under warranty!