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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars241 ratings241 reviews
  1. 5 stars73% (177)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star12% (30)
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Showing 121-130 of 241 reviews
Jul 19, 2023
Jbones
5 out of 5 stars review

A wonderful firm and inviting bed

[This review was collected as part of a promotion.] Honestly I can say this breed is amazing. It is firm, which I love and need. It also has a pillow top so although it is form holding underneath, there is a soft inviting and sculpting layer on top. I used to think the cooling technology was a gimmick but this bed has kept me cool despite Florida summers. I would 100% back this mattress and intend to buy again in about a decade. Only downside is that it cannot be flipped, but with high tech beds that was always unlikely.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657107950
Nov 16, 2024
T
5 out of 5 stars review

Top notch quality!

Beautiful color and design of our new Reserve pillowtop firm matress. It pairs perfectly with our smart ergo platform for the best comfort and support you could ask for. We are high up on the 17" matress and feeling great each morning we wake. Thank you for this top quality product which will last for years and provide comfort and a great night's sleep for us.

Review from stearnsandfoster.com
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Nov 11, 2023
Mike
1 out of 5 stars review

Quality issues

I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657107950
Aug 3, 2023
Nick
5 out of 5 stars review

A queen mattress built for a king

[This review was collected as part of a promotion.] The first thing I noticed about the mattress was it's breathability. I travel a lot for work and hotel beds, as comfy as they may be sometimes, really hold the heat in way too much. This mattress stays much cooler so I don't wake up in the middle of the night in a puddle of sweat. This mattress was also incredibly soft and yet just firm enough at the same time. I got an amazing night sleep, and for someone that usually tosses and turns it was wonderful to wake up in the morning and be surprised it wasn't one of many middle of the night uncomfortable wake ups. I can't recommend this mattress enough, I hope it last as long as I do because I don't want to have to part with it.

Review from stearnsandfoster.com
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Sep 1, 2024
Hot, miserable, and sleep deprived
1 out of 5 stars review

Worst mattress

I looked forward to getting a high quality Stearns & Foster mattress, but that's not what I got. It feels like a cheap, foam rubber pad. It's not firm, it's squishy. I sink in and wake up every time I try to pull myself out of a hole to turn over. It's supposed to be cool, but it's hot. It was a big waste of money.

Review from stearnsandfoster.com
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Dec 6, 2024
Disappointed buyer
1 out of 5 stars review

Disappointed buyer

We purchased the split king Reserve medium tight top after reading about it and seeing it in a mattress store. We were so excited about getting this very expensive new mattress. In less than 30 days both mattresses began to dip in the middle. My husband said he felt like he was about to roll off the bed. My back hurts so bad that I have to get up every 2-3 hours. The mattresses slides everyday and leaves a large gap in the center so we have to push it back together. The base is tied together and doesn't move. I am so disappointed. We spoke with the company where we purchased the mattress and frame and we will have to pay $250 to return the mattress. There would not be a charge if we exchanged it for another bed just like what we have but I have lost my trust in this brand. I am not sure if it would have been a better mattress if it had been a king rather than a split king. The mattress is approximately 49 days old and has been a big disappointment to us.

Review from stearnsandfoster.com
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Sep 17, 2023
Patty
5 out of 5 stars review

Stern and foster reserve mattress

This mattress is worth every penny!! I have issues with my back and have went through several mattresses, finally invested in this mattress and I'm so happy I did. Never slept better! I can't say enough about this mattress. Please try one out, you will see for yourself.

Review from stearnsandfoster.com
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May 10, 2023
Not Happy
1 out of 5 stars review

This is my 3rd mattress in 25 months. NOT HAPPY!!

This is the third mattress in 25 months. I weigh 190 pounds my wife weighs 125 pounds and after about 9 to 10 months the mattresses just cave-in and we're trying to sleep in divot and there is a big hump in the middle. The exact same thing happened on our first mattress and after 10 months they replaced it with another mattress after nine months we have to have that mattress replaced. So we just got this mattress last week and we will see what happens.

Review from stearnsandfoster.com
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May 6, 2024
Charles
2 out of 5 stars review

4030 Melody Pond Way

We bought a very expensive mattress to support our backs and to relieve discomfort we were having. It made some improvement but advice from a physical therapist to place a pillow between our knees did much more good. Now after a little over a year, depressions are developing where we sleep with a ridge in the middle. A service technician came out to evaluate it and made measurements along the ridge so found no problem. You can clearly see the depressions even with a comforter on top. Also, the sides are beginning to roll down. This is not the quality I would expect from a mattress in this price range.

Review from stearnsandfoster.com
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Feb 2, 2023
KJ
2 out of 5 stars review

I hope I change my mind but....

Ok so it just arrived but it is so hard I can't imagine sleeping on it tonight. I ordered the reserve pillow top soft and actually called S&F because I thought maybe the wrong bed was delivered. Unfortunately it is the right bed and it is hard as a rock. I don't understand at all how this could be so hard and be described as pillow top soft. Customer service told me it will soften up. I'm so sorry I ordered this and right now have no doubt I'll be returning for a refund as soon as humanly possible.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657107950