We are sorry to hear that your seed did not germinate, We understand how frustrating it can be to put forth the effort of seeding and yield less than optimal results. Temperature plays a major role in all seeding endeavors. For Cool Season Grasses (Bluegrass, Ryegrass, and Fescue) Soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate, the warmer the soil, the faster the germination. This generally requires daytime temperatures consistently in the 65+ degrees (18.3 Celsius) range. In the spring it takes a lot of consistent warm temperatures to warm up the soil, especially in the northern states Cool nighttime temperatures and fluctuating temperatures will slow germination. We want you to be confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5

We are sorry that you did not get the growth that you expected. For the quickest results, the seed needs warm soil temperatures, in addition to water. Fluctuating temperatures can slow the results. Please contact us at http://tinyurl.com/7ag7a3n

Hello Jacko. We're sorry to read about your disappointment with Scotts Ezseed Tall Fescue and appreciate your feedback. To get the best results, we suggest applying Scotts EZ Seed Tall Fescue when your soil temperatures are at least 55 degrees and air temperatures are consistently above 65 degrees. Too much or not enough water can inhibit germination. We recommend watering 1-2 times a day to keep the seeds moist until germination. Afterward, we suggest watering 1-1 1/2" per week as needed. If there was any weed control was used prior to seeding, it will prevent the seeds from germinating. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.