We are sorry that you did not get any germination from Scotts EZ Seed Patch & Repair Sun and Shade. We do have a product guarantee that covers all of our products that we would be happy to extend to you. We would like to discuss this issue more with you so that we can extend to you this guarantee as well as to learn more about this issue. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at http://tinyurl.com/mds8zo5

We are sorry to hear that this product did not yield as much new grass as you had hoped. It certainly can be frustrating to put the effort into seeding and only see minimal results. Temperature plays a major role in all seeding endeavors. For Cool Season Grasses (Bluegrass, Ryegrass, and Fescue) Soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate. The warmer the soil, the faster the germination. This generally requires daytime temperatures consistently in the 65+ degrees (18.3 Celsius) range. We want you to be confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5

We are sorry to disappoint. Of course, the product is covered by our No Quibble guarantee. However, many times grass will thicken and develop into a nice stand once it has a chance to get established. Brand new grass is normally quite thin at first.

We were sorry to hear about your experience with this product. We want you to have a positive experience with our products and when that doesn't happen, we offer our No Quibble Guarantee. Please contact us at your earliest convenience to see what we can do for you. Our contact information is found at the following link: http://tinyurl.com/mds8zo5

We are sorry to hear your grass seed hasn't yet germinated. Make sure to plant grass seed when the soil temperature is consistently 55 degrees. You will also want to make sure you are watering 1-2 times per day to keep the seeds moist until the seed germinates. Please contact us directly to discuss this further, http://tinyurl.com/7ag7a3n