We are sorry for the disappointment you have experienced with the results of your recent seeding effort. I'd like to offer a few tips that may be helpful to you in future seeding endeavors. As with any seed product, Scotts Turf Builder EZ Seed requires both continuous moisture and warm soil temperatures. When one of these conditions is missing, poor germination is the result. Be sure to spread the Turf Builder EZ Seed evenly over the prepared area. Turf Builder EZ Seed should be sparsely applied to the depth of about 1/16" to 1/8" thick. If Turf Builder EZ Seed has been applied too thickly, germination will be poor. Also, make sure that no weed control or weed prevention product has been used where you are seeding, as those products will also prevent or inhibit germination of the seed. When used on newly germinated lawns, herbicides will kill off the new grass. We hope these extra tips are helpful. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n

We apologize for the inconvenience experienced when using your EZ Seed Sun and Shade. This product usually receives a good bit of praise because of its speedy growth and the way it grows anywhere so when we get reviews like yours we like to take them very seriously. Here are some things to remember when planting your EZ Seed For Cool Season grasses like Bluegrass, Ryegrass, and different types of Fescues soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate and can take between 4 -21 days to see germination. Warm season grasses like Bermudagrass, Centipede and Zoysia, which germinates in early summer, requires soil temperatures between 75 - 90 degrees (24 - 32 Celsius) and can take between 5-28 days to see visible germination. Watering also plays a defining factor in germination. A deep and thorough initial watering is the key to success with this product. When watering we suggest you keep applying water until the runoff is in excess. this can take several minutes as the product is highly absorbent. Avoid pooling the water. A puddle over the area may slow the products germination or even drown the seed. When the area begins to turn a light brown its time to water again. Also we like to advise out consumers to keep children, pets, and mowers out of the treated area until the grass germinates up to three inches. If you have any other questions or concerns please feel free to contact us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this issue has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

Hello Jacko. We're sorry to read about your disappointment with Scotts Ezseed Tall Fescue and appreciate your feedback. To get the best results, we suggest applying Scotts EZ Seed Tall Fescue when your soil temperatures are at least 55 degrees and air temperatures are consistently above 65 degrees. Too much or not enough water can inhibit germination. We recommend watering 1-2 times a day to keep the seeds moist until germination. Afterward, we suggest watering 1-1 1/2" per week as needed. If there was any weed control was used prior to seeding, it will prevent the seeds from germinating. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We were sorry to hear about your experience with this product. We want you to have a positive experience with our products and when that doesn't happen, we offer our No Quibble Guarantee. Please contact us at your earliest convenience to see what we can do for you. Our contact information is found at the following link: http://tinyurl.com/mds8zo5