We are sorry to hear that this product did not yield as much new grass as you had hoped for. We understand that it can be frustrating to put the effort into seeding and then only see minimal results. Temperature plays a major role in all seeding endeavors. For Cool Season Grasses (Bluegrass, Ryegrass, and Fescue) Soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate. The warmer the soil, the faster the germination. This generally requires daytime temperatures consistently in the 65+ degrees (18.3 Celsius) range. Also, make sure the ground is still visible when EZ Seed has been applied. If the seed was applied to thickly, the seed on the bottom will still germinate, just gently water the area for 2 minutes to allow the water to reach the seeds We want you to be confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5

We are sorry for the disappointment you have experienced with the results of your recent seeding effort. ScottsEZ Seed Sun & Shade requires both continuous moisture and warm soil temperatures. When one of these conditions is missing, poor germination is the result. Be sure to spread the EZ Seed Sun & Shade evenly over the prepared area. EZ Seed Sun & Shade should be sparsely applied to the depth of about 1/16" to 1/8" thick. If EZ Seed Sun & Shade has been applied too thickly, germination will be poor. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n

We are sorry to hear that you did not get the results that you expected from Scotts Turf Builder EZ Seed. We don't mean to disappoint you with our responses to others who have had similar problems with this product. However, in most cases a lack of germination is caused by one or a combination of four issues: temperatures, moisture, the use of herbicides or that the product was applied at more than 1/8 of an inch thick. With the exception of the use of herbicides, correcting the problem will help the seed to germinate. We offer our product guarantee because we understand that it is disappointing to go through the effort of seeding and not get the results that you expected. If you would like to discuss your problem further or if you would like to receive a refund for the product that you purchased, please use the following link to contact us http://tinyurl.com/7ag7a3n.