I was having problems with it running on propane and they were able to tell me very quickly what the problem was. I would give them a bit of a less than 5 star because they said they would call me back with someone who could help me, but I called them back after a week.

Recently moved to a new area. where we have lost power six times in the first four months. This time they told us it would be 3-4 days before restoration, so we scrambled to find a generator. We bought the WGen7500 and are very happy and relieved to have this. The instructions were very clear and the setup was a breeze, unit started right up and ran very well.

I bought my first one two years ago and loved it! The remote start is great! I hadn't used it a year and it started right up. I run it on propane. I loved the generator so much that I just purchased a second one for my beach house! It's so simple to use!

Purchased generator in late November and it arrived quickly. It was easy to assemble and it is well designed. I really like the dual fuel feature. When you push the button to turn it on it does cycle 3 times before starting. But it has started up each time. Not being mechanical I don't like that brief anxiety that comes when it doesn't start the first or second time.

Product arrived in a timely manner. No damage to the packaging or product. Final assembly was simple. Filled with oil, hooked up the battery and a propane tank. Hit the electric start and it fired right up. Ran for about 20 minutes without any problems. Love the electric start!

I just got this unit and once I got it home, had to assemble wheels. Compared to other manufacturers who throw a bunch of hardware in a zip lock bag, this unit came with handle attached. All I had to do was place the wheels and we were off and running. The battery start was necessary as the arthritis in my shoulder kills me when I use a recoil starter. I'm almost looking forward to an extended power outage!

Got this WGEN7500 in the nick of time before winter storm Diego. Not too difficult at all for us to set up, and I was able to roll it easily into place in preparation for the 12+" of snow we were expecting (and got)! Easy to add oil and gas. Super easy to start. This motor is good-sized-somewhere between my Honda Rebel motor, and my husband's Sportster motor. We have it ready to power the refrigerator, lamps, coffeemaker and microwave! It arrived in a good box with a pallet, and no shipping damage at all.

Received container perfect and not one scratch on generator. Very easy assembly, only needed one wrench and even the wheels required no tools. Comes complete with oil and battery for electric start. Just add fuel, hook up battery and it goes! Cant wait for our next hurricane (no more warm beer!).

Have owned for several months and so far have not had a need to use. Set up was easy, there are good online videos providing reviews, installation and how to use. The dual fuel is a plus especially since I don't expect to use the generator on a regular basis and can opt for the propane source. The unit is solid and easy to maneuver. Its good piece of mind for when the power does go out.

The build quality and design are absolutely superb. This generator was purchased to provide emergency power for my family's home during extended power losses. I have great confidence in the reliability of this generator and that my family is now adequately prepared for emergencies with it.