Thanks for the great review, Loren! We appreciate the feedback!

Hi Kathi. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Yikes - that's certainly unexpected! We take a lot of measures to ensure this sort of thing doesn't happen, however sometimes smells can be absorbed during shipment and storage. It's important to us to provide you with the perfect product, so extensive measures are taken at our manufacturing facilities and those who ship, store, and sell our products - We're glad you brought this to our attention. Please give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more and help you further.

We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

Thanks, Miaaduh! ;)

Hi Scout! We are happy to hear you love the tissues, but are disappointed to hear you don't feel the same way about the design on the box. We do offer a variety of designs to choose from. You can view our current selection by visiting our website at https://www.kleenex.com/en-us/products.

Hi Jawallen. Thank you so much for being a loyal Kleenex fan. This is super strange, because we haven't made any changes to our tissues. We set a high standard for our products, and this not the quality you should expect. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) so we can learn more about this and help you further. Thank you.