The gazebo came on time and the boxes were in perfect condition. We ultimately decided to use an outside installation company after realizing the roof was more complex and heavier to build than we first anticipated. We are thrilled with the completed project though we continue to look for ways to add mosquito netting.

We really love our Gazebo. I can't say there weren't a few challenges putting it all together but having a construction background did help. A few pieces came in damaged and customer service was incredible and got the replacement parts to us very quickly.

Beautiful gazebo, sturdy, and will last forever! I love sitting under it in the rain with our gas firepit. My husband, son and I assembled it in 2 days. We are pros now and could assemble them much faster now that we know what we are doing. LOL Follow the directions to the tee as far as measurements when assembling the roof to make sure it is square. All the holes lined up, the pieces were marked. The one thing I would have liked is a touch up pen. Some of the wood was scratched and the really light color shows through under the roof- would be nice to cover those up. You need an impact drill for concrete slab and a tall ladder at minimum. We used a scaffold which was amazingly helpful for all aspects of assembly- instead of moving a ladder around all the time. The metal roof drains under the trim, though, which I thought was weird- to have it all go down metal, then under a metal piece that is placed over the wood edges. It seems like that might wear own the wood all around the roof.

Backyard Discovery has wonderful, friendly customer service. They helped us track our order and arrange for it's set up. The set up was awesome. They were on time, thorough, communicated aftercare, and cleaned everything up when done. We love our gazebo!

I bought this 16x12 gazebo about a month ago. Did take a few weeks to get together due to traveling for work but with 3 handy people can be done in a day or 2. Quality materials and instructions are well done if you don’t use the app. Definitely recommend there products!

Would have been a five except for installation part. Got a refund, which was prompt, due to problems in dealing with the 3rd party company. The quality of the gazebo is excellent but expect a solid weekend to put it together with 3 people. Parts are bagged according to steps and the instructions are clear and detailed. Follow the directions and take your time and you will have a really nice structure to be proud of. Be sure to note that the gazebo comes stained but lacking a preservative coating. I went with a darker stain/preservative and it looks great! So bottom line is I would buy again.

Added an additional 14x10 Cordova to one installed in 2021. Very good quality for a kit, every piece well marked and plenty of extra fasteners. The only complaints; would like to see a small amount of the finish included to cover scratches and scrapes during instillation, protective material on the metal roof panels is a real bugger to peal off ( this was one of the more time consuming parts of the project), The exterior finish on the roof panels should be of a sturdier product ( the roofing finish on the existing Cordova installed in 2021 is gone and already needs recoating, I'll need to find a matching color)

This gazebo is beautiful. It has easy to follow instructions, all the birds and hardware are numbered and every piece was there. I’m very impressed with this company. My husband and I mostly did this project with the exception of people helping hold. And we’re still married!!!

We purchased the 12x14 gazebo as well as the XL BBQ Gazebo. Both are made of same materials. They looks modern with the black hardware and the wood is a very nice stain. The wood is a little soft so it does show some scuffs and sings from the packaging and shipping, but it is not too bad. Love the power bars that come with both of these. We installed heaters and a fan on the larger gazebo.

I do not recommend this pergola and this is why. The tin roof builds up condensation and will drip. What's the point of a pergola when this happens. I have had previous pergolas from this company and loved them but this time I went with the tin roof and big mistake. Very disappointing and wish I never purchased this product.