Five starts to customer service! There were some serious shipping mishaps and it was rectified immediately. We needed to improvise roof assembly due to tight space, which was a fun adventure. The gazebo looks fantastic and meets all our needs for a little extra outdoor space

We purchased to include build. It all went smoothly and, in the Hill Country heat, this shaded area is an oasis poolside! Makes it very comfortable to both use the smoker and eat outside now. We are still decorating--a work in progress. Beautifully constructed, with electrical outlet and ample roofline to insure water (we need rain) sheds to the exterior. Thanks for helping we retirees to get this beauty built!

Instructions were very informative, recommend, reading thru all steps and understanding each will facilitate the assembly. Parts fit nicely together. Had a part damaged in shipping, but called the 800 number and they had the part shipped out that day. Very Happy with purchase. Now I will be tackling Backyard Discovery's Swing set for my grandchildren. You make great products. Thank You (by the way this way the second Gazabo I have purchased and the third one I have Built).

[This review was collected as part of a promotion.] This was/is the largest gazebo I could find without going with a "custom" size. So thrilled with it! Looks amazing and have received many compliments on it. Very pleased with the quality and appearance. Has upgraded our outdoor space!!!

So I will start with this review in regards to our first gazebo. The first one we put it together, it took about a day or so, definitely is do able with 2 people that have very little experience. I absolutely loved it we had the lights around the inside carpet down it definitely set the tone for a relaxing backyard. But, I skipped a step and own 100 percent of this. I failed to secure this monster gazebo into my stamped concrete patio and it was a costly mistake. With that being said, we loved it so much that I of course had to purchase another one. Same size, same location. The second one we put up I had paid for the company to install it. This was money WELL spent. This team of guys came in and blasted this thing up in about 5 hours. The one thing the installation company doesn’t do is secure it to the patio. (WHICH IMMEDIATELY DID). So this summer we look forward to enjoying this. I can’t stress it enough since I have purchased 2, well worth it!!

We purchased our gazebo and you could smell the quality of the cedar before the box was even opened Our family loves the look, the sturdiness and the fact the food keeps the “insides” underneath cool on hot days. My son likes to do pull ups while we are out enjoying the time outside Having the electric box is also a great help for the lights we set up and keeping the phones and speakers charged for our all day events This gazebo is a home run in all aspects

[This review was collected as part of a promotion.] I knew I would not have a lot of help putting this thing together. I was pleasantly surprised how easy the instructions were to follow and there is also step-by-step instructions in the Built app to follow along with. The wood is light enough that I was able to easily maneuver the pieces myself. My neighbor is a contractor and he told me that he was surprised how quickly and efficiently I was able to put the thing together by myself. I did need help lifting the constructed room pieces onto the frame, but that only took about 20 minutes with 3 people. It is well crafted and looks great!

I purchased the 14’ X 10’ gazebo last year. It was very time consuming to put up but it seems well made. We have had multiple wind storms since I finished it and I’ve had no problems. I like the look of the stained cedar which has not faded through the seasons. We sit underneath it all of the time during good weather. I’ve even enjoyed it in a light rain.

I bought this because of the great reviews I read, all were good , now I am here to say that for the price of this pergola, I was highly disappointed that the posts are hollow and they used 2 pieces of wood GLUED together to make each side. Wow, mine sat outside until I got it put up, and every post started separating. I called and told them and they sent more posts, the bottom they put a solid piece in the opening to make it look solid but other end is wide open! I am very disappointed in the quality of this product, beware

I've had this gazebo for about a month now and it is by far the most superior gazebo you can buy right now. The stain, wood quality, and metal materials are stunning. The heat rejection in the 90+F sun is great!!! This build is very strong and feels absolutely solid. Now the building process... first of all, delivery is super expensive but I understand why. It's VERY heavy. I didn't want to spend more so I opted to build it myself. With the help of my wife, and 4 other family members, we were able to finish it in 4 afternoons. It is a lot of work. The process is quite simple due to all the predrilled holes. But the sorting all the materials, drilling in hundreds of screws, lifting the roof up to the top... the instructions say 2 people are good but I think that's if you're a professional. Make sure you have people that are willing to dedicate time to help. BUT it is all so worth it. It's beautiful. Just make sure you get clear oil to seal the wood! I wish i had done it prior to building it (you need to do it to stay in warranty) but I realized afterwards.