Came damaged then it was out of stock so I ended up keeping. After running for a couple days i noticed the condensate pools up and soaks the floor.

We purchased this to replace an older model that only had air. We have not used the heat yet but are very happy with the air on this unit. Cools a bedroom well as long as door are closed.

About what you'd expect for a 1 ton portable a/c. Decent price and keeps it cool in my garage all but a few hours of the day. Wifi and app are worthless/non-functional. Expect this to never shutoff in hot months for garage use.

[This review was collected as part of a promotion.] This DeLonghi portable air conditioner is really convenient and easy to cool a room without a lot of intrusive or extensive installation. Most houses around here were not built with air conditioners due to the traditionally mild weather but it has become increasingly warm each summer. We really only need air conditioning two or three weeks total each year for heat waves. This portable air conditioner is a good way to cool the house down when needed and then be put away for the rest of the year. It doesn't require drilling holes or putting a permanent machine into windows like other air conditioners. The machine just requires a window near an outlet and some space for the machine to sit on the floor. The wheels on this machine are really nice and smooth and quite necessary because it is very heavy. It is easy to roll it from room to room and into storage. I liked that the remote has large buttons and the machine has a place to put it on top. This also has wifi capabilities to control with smart devices or the app. I personally prefer just using the remote and find it perfectly functional. It was easy to understand how to set up and use the air conditioner after reading through the instruction manual (not completely an intuitive machine). I wish that the air hose was slightly longer. I found that it cannot reach a higher up window even with the machine right under it and I needed half a foot more. The sound level is not too intrusive or loud. It isn't the softest machine but it is quieter on the arctic whisper mode. I liked that this came with bags to cover the machine and the parts when it is not in use. Much better than putting a garbage bag or a cloth to protect it in the off season. Unfortunately, the air hose and other attachments have to be put in a separate bag and cannot be stored on the machine to save room. The machine was well packaged and protected. It was easy to unbox and put together but it was not easy to dispose of the packaging. There was a lot of foam that had to be put in the landfill and large staples covered in foam that had to be removed from the cardboard before being recycled. I spent more time removing staples and throwing away foam than setting up the machine. Overall, this portable air conditioner is a good option to cool a room as needed but could have better designed packaging and more effective space design.

I love it as soon as i get my bill paid down i am going to order another one for the bedroom

So far so good. It cools, but it's pretty loud compared to my Honeywell freestanding AC unit.

It's great and cools off a kitchen!

It came with a broken wheel and got water all over my carpet. Did cool the room down

Super quiet, cools and heats fast... Maine has some extreme weather in the spring and this has made every penny spent worth it!

Great air conditioner. Good output of cold air at a relatively low volume. Good features in an attractive design.