Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member's Mark 6-Burner Outdoor Kitchen for
Member's Mark 6-Burner Outdoor Kitchen
3.7 out of 5 stars
stars29 ratings16 reviews
  1. 5 stars48% (14)
  2. 4 stars14% (4)
  3. 3 stars14% (4)
  4. 2 stars3% (1)
  5. 1 star21% (6)

Member photos

Sort by |
Showing 1-10 of 16 reviews
Sep 13, 2022
Clovis Michelle
5 out of 5 stars review

Verified Purchase

Outdoor Kitchen BBQ

I LOVE this BBQ! After I found it online at Sam's Club and saw that it appeared to have EVERYTHING I was looking for and was in the price range I was willing to pay (it was on sale!), I went online to check all over to see if there was anything out there with all of those features and for that price. There was not anything close at all. I was a little concerned that it might not live up to the description, but it DID!!! I LOVE, LOVE, LOVE this BBQ. I BBQ probably once or twice a week now because it is so easy to use and clean on my back patio. I love the handy trash cabinet, the handy cabinet that hides the propane, the stainless steal grill that we can easily remove and being inside to wash or put in the dishwasher, and the drawers to store my BBQ utensils. Most other BBQ's that had this many features and this much area to work with were actually permanent outdoor kitchens which are a WHOLE different price range. 5 stars from me!

Helpful?1BNLJ7JMY06J13643122893
reply from Member's Mark

Thank you for this outstanding review, Clovis Michelle, we truly appreciate it and hope you have many years of excellent grilling ahead of you!

Nov 23, 2023
Me2
5 out of 5 stars review

Verified Purchase

Big very big

Ordered it for large parties and true to its description it is fully containable unit. Looks great, feels strong and great for the price I got it for. I assembled it by myself. Woman in her mid sixties with some physical limitations but I had not problems putting it together in maybe 2-3 hrs.

Helpful?1BNLJ7JMY06J13643122893
Aug 11, 2022
Popcorn33
5 out of 5 stars review

6 burner grill

I bought the outdoor kitchen..love it with a 6 burner grill. There is a drip tray, but no tray on the bottom layer of the grill..so all the food/grease lays there. Is there a full length tray that can be purchased?

Helpful?1BNLJ7JMY06J13643122893
May 26, 2022
Thais Johnson
4 out of 5 stars review

Verified Purchase

Love our new grill

Enjoy new grill but thought it came with a rotisserie motor and set up. It is built for one just not part of it. I also miss a side burner for a pot

Helpful?1BNLJ7JMY06J13643122893
reply from Member's Mark Supplier

Thank you for taking time to leave a review! The Member's Mark 6 Burner Outdoor Kitchen doesn't come with a side burner, but we hope you can enjoy the griddle and and Infrared Side Burner.

Jun 3, 2022
Nadia
3 out of 5 stars review

Verified Purchase

BBQ review

The BBQ is ok….. It came assembled for the most part but was done poorly. Dented drawers, screws missing and alignment was off could be because of delivery. Drawers don't open properly. Not worth what we paid for it. Expected better quality for what we paid.

Helpful?1BNLJ7JMY06J13643122893
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear you're not pleased with your purchase. All Member’s Mark items carry a 100% member satisfaction guarantee . If you require any assistance, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Please reach out to us as we would like the chance to address any issues/questions you might have. We want you to love your griddle!

Nov 22, 2023
Davis
3 out of 5 stars review

Verified Purchase

Horrible customer service response

Delivered damaged still haven't gotten a response in when it will be fixed

Helpful?1BNLJ7JMY06J13643122893
reply from Member's Mark Team

We're sorry to learn this, Davis, and we ask that you please contact Member Support at (888) 301-0332 so we can make this right for you.

Nov 15, 2023
Unhappy
2 out of 5 stars review

Verified Purchase

Dented item

The product came with one dent on the side and 2 dents on the front. Also one wheel was broken in the back.

Helpful?1BNLJ7JMY06J13643122893
reply from Member's Mark Team

We're sorry to learn your grill arrived damaged. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.

Apr 28, 2023
Marco
1 out of 5 stars review

Problems from delivery to first use.

When the grill arrived it was extremely damaged but I called Sams and they sent out a replacement. The new grill came damaged but nothing a hammer couldnt fix. I tested it and the burners light however the gridle burner would not stay light and the pan burner would not light. I tested the main grill out and the burners on HIGH would not put out enough flame to get the internal temperature to over 300 degress. In other words it can not generate enough heat to cook anything. I would not recommend this grill at all.

Helpful?1BNLJ7JMY06J13643122893
Apr 25, 2023
Alex
1 out of 5 stars review

Verified Purchase

Cheap quality

Vary bad don't buy it

Helpful?1BNLJ7JMY06J13643122893
May 29, 2024
Pepe
1 out of 5 stars review

Looks can be deceiving

I ordered this grill back in March 26 arrived April 12. As I was unpacking the grill I saw several dents, once I was done I realize the grill was extremely damage. I called customer service after a long time on hold a manager answered the phone I explained the condition of the grill , she offered me $300 dollars off if I want to keep like it is. I knew I wasn't going to be happy so I declined. A week later a couple guys came to pick up the grill, it took over a month to get my refund. Bottom line the grill looks nice online but that's all. Sam's customer service was awful. Also most companies offer 6, 12 ,18 or 24 months free interest depend on the amount of the purchase Sam's not even 6 months. I was very excited when I purchased this grill but after my experienced from star to end I don't think I'm going to buy anything online from Sam's again.

Helpful?1BNLJ7JMY06J13643122893