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Customer reviews for Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother for
Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother
4.6 out of 5 stars
stars
639 ratings609 reviews
  1. 5 stars79% (503)
  2. 4 stars13% (83)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star4% (28)

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Showing 411-420 of 609 reviews
Feb 19, 2024
Reviewer name: Arpac
1 out of 5 stars
1 out of 5 stars review

Leaks

This machine leaks all your coffee and wastes pods. I’ve read lots of other review with the same issues. I do not recommend it. The coffee tastes great the 5% of the Time you can get it to work

Review from Nespresso USA
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reply from Customer Service

Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the leaking issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.

Dec 29, 2023
Reviewer name: skeendw
5 out of 5 stars
5 out of 5 stars review

Great bundle

[This review was collected as part of a promotion.] This is our second machine, it is going in our RV for camping and traveling. We both love the coffee it brews

Review from Nespresso USA
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Sep 13, 2023
Reviewer name: Jeremy
1 out of 5 stars
1 out of 5 stars review

Yellow button of death

I’ve had this for less than 3 years and have already gone through one replacement and now I need another one for the exact same issue. I wish I just kept my keurig :( now I have to fight with this every morning just to maybe get a cup.

Review from Nespresso USA
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reply from Customer Service

Hello Jeremy. We are disappointed to hear that there is an issue with your Vertuo Next. All of our machines come with at least a one-year warranty, and a lifetime of troubleshooting support. Give us a call at 800.562.1465, and one of our machine experts would be happy to assist you with troubleshooting services.

Jun 30, 2025
Reviewer name: Wally
5 out of 5 stars
5 out of 5 stars review

My favorite

It is absolutely one of the best coffee machines I've ever owned. I really enjoy the hot coffee as well as the iced with the best crema. The milk frother is a plus, making a delicious foam to enjoy hot or cold.

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Feb 5, 2024
Reviewer name: Coffee Lover
5 out of 5 stars
5 out of 5 stars review

Delicious Coffee

[This review was collected as part of a promotion.] Nespresso is the best coffee Machine I ever owned. The coffee is amazing, I look forward to it every morning.

Review from Nespresso USA
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Sep 1, 2023
Reviewer name: Andrew
5 out of 5 stars
5 out of 5 stars review

We love this machine

[This review was collected as part of a promotion.] Had our last machine for almost 3 years, and finally had to get a replacement. The newest models are build a lot tighter and smoother for the locking mechanism

Review from Nespresso USA
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Sep 11, 2023
Reviewer name: RMaloney
5 out of 5 stars
5 out of 5 stars review

Easy and Delicious

[This review was collected as part of a promotion.] I am very new to coffee making and this system is so easy to use. All of the pods are delicious and come in a variety of flavors and types. Would definitely recommend!!

Review from Nespresso USA
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Sep 27, 2023
Reviewer name: Chesoford
5 out of 5 stars
5 out of 5 stars review

Rich Flavors

[This review was collected as part of a promotion.] I wanted a proper cup of coffee with just the right texture and taste. I have been very impressed with my Nespresso Vertuo and its ability to deliver exactly what I have been looking for.

Review from Nespresso USA
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Aug 29, 2023
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] Upgraded from an older Vertuo model and very quiet and super easy to use. Having the added milk frother expanded the recipes and works as advertised.

Review from Nespresso USA
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Aug 29, 2021
Reviewer name: Bridge
1 out of 5 stars
1 out of 5 stars review

Unpredictable

Some days it makes coffee but most days it doesn’t, even after a reset. My machine is less than 2 months old and I am highly disappointed in this product.

Review from Nespresso USA
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reply from Customer Service

Thank you for your review. Please do not hesitate to contact our toll-free number, 800-562-1465, for additional assistance with your Vertuo Next machine. We are available 24 hours a day, 7 days a week for your convenience.