My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

[This review was collected as part of a promotion.] Thank you Stearns & Foster for providing me with the Lux Estate Soft Pillowtop Mattress for free. I have been sleeping on this mattress for about 3 weeks now and am enjoying it. The pillowtop is incredibly plush and you just melt into it. I am a stomach sleeper and have trouble finding mattresses that are comfortable for me. This one has the softness of the pillowtop, but still has support, which is working out well for me. I have not been having as much back pain when I wake up. One concern I have is that despite having a firmness below the pillowtop for comfort while sleeping, the sides of the mattress do not seem to have as much side support as other mattresses I've had. I do not know if this will effect it long term, but is one thing I will be keeping an eye out fur issues as I have this mattress long term.

This is a replacement mattress, and it has the same problem as the previous one. it sinks where we lie. I weigh 175 and my wife 142 so that should not be an issue. We have requested another replacement but the requirements from Ashley furniture exceed our physical abilities ages 84 and 80) such as photographing the label and 360-degree photos of the matress. We had a Sterns and Foster double pillow top for years with no problem This matrass is substandard and not as good as a $500 matress that it replaced. So sorry we did it, we are just stuck with it since we have no clear path to fix the problem.

Was told this was a great mattress and maybe it is for a single person who is 90 lbs. My spouse and I sleep close to each other and we sink. It is very uncomfortable to wake up in the middle of the night and feel like we are in a hole. We have more than one home so by the time we figured out how uncomfortable I was past the time to exchange. After 15 months we can't take it. Currently buying a new mattress and buying a new bed frame so I can move our bed to the guest room. Waste of money for sure.

[This review was collected as part of a promotion.] I cannot tell you how sound we sleep now, no hip or shoulder pain when we wake up. No tossing and turning through the night. Just simply falling asleep and waking up in the morning... well rested!!! I cannot recommend this mattress enough! We have already told all of our family members and anyone that is talking about new mattresses!

I bought this mattress because of the reputation of the company and reviews and am very disappointed. After using it for six months it is sagging and I wake up with back and hip pain every morning. I never had back problems before getting this mattress. I am not even finished paying for it and am already looking to buy another mattress, but it won't be a Stearns and Foster.

[This review was collected as part of a promotion.] I was looking for a firmer mattress than the one I had. This is perfect. It's firm , but not hard. It's super comfortable. My daughter shares my bed. My favorite part about the mattress is that when she moves around, it doesn't wake me. The whole bed doesn't move or shake when she moves around in the middle of the night. The mattress has also been helping my back feel better. I'm not waking up with back pain since I switched to this mattress! I will never buy another brand! I am so impressed with the overall quality of the mattress. The thickness is about double what my other mattress was as well.

As soon as I lie down, I feel as though I am on a cloud. There is no pressure point - no matter my position: back, sides, or face-down. The Euro Pillow-Top Soft mattress just holds and caresses me with wonderful support. I fall asleep within minutes and wake up completely refreshed and ready to take on the day BEFORE the alarm.

[This review was collected as part of a promotion.] I received the Stearns & Foster Lux Estate Soft Pillowtop in Queen in exchange for my review from BzzAgent. First, I am one to never change something I like and am comfortable with. I've had my current mattress now for 7 years and I love it and it's the best. Or so I thought before I tried the Stearns & Foster Lux Estate Soft Pillowtop mattress. This mattress is everything I could want. Let's start with its appearance. I got the Queen mattress and the color is Dark blue with 3 gray fleur de lis on it. Almost didn't want to put sheets over it with how regal it looks. It's a thick/deep mattress at about 16 inches with handles on the side to move easier. It also has a pillowtop which is a nice touch. It's smooth and silky to the touch and great quality stitching. It is a firm mattress, but with the soft pillowtop it feels really comfortable. Not so much that you sink in, but definitely enough to be enjoyable. It's not bouncy like coil mattresses and not stiff like the firm foam mattresses. As GoldiLocks would say, "it's just right". I slept on this mattress for 7 days. With this mattress I wake up feeling actually refreshed. I haven't slept a full night in I don't even know how long. Limited tossing and turning as well. Seemed to feel and stay cooler than my old mattress too. On my old mattress I had shoulder pain when I woke up. Now I'm not going to say it's gone, but 75% better for sure. My rating for the Stearns & Foster Lux Estate Soft Pillowtop mattress is an easy 10/10. Amazing product! I've already raves about it to my friends and family. My Dad is coming this weekend to try it out too. Saying goodbye to my old foam mattress and I will be investing in another for my guest room soon. It will be worth every penny!

[This review was collected as part of a promotion.] We purchased a new Beautyrest hybrid mattress that was just not working for us. We slept on it over a month and knew it wasn't for us. When we returned to the mattress store the new line of Stearns and Foster had just arrived and we chose the new pillow top Lux line. We knew the first night it was the right choice. We are very happy with our new Stearns & Foster.