Customer reviews for Backyard Discovery 14' x 10' Cordova Gazebo with Electric (Dark Brown) forWent thru a tornado
We had a EF2 tornado come thru and it stood up to it. We had it anchored to a concrete patio and the only damage it has is a few dents in metal roof and one side has a dents and gouges from flying debris. Our house needs a new roof (even though the roof was only one year old from flying debris) and new siding. This is very sturdy and beautiful.
Quality Built Gazebo With Great Instructions
We invested in the 14x12 Barrington Gazebo to replace our lightweight metal and fabric gazebo. The kit came in good shape and all parts and pieces were accounted for. Amazingly, they actually give you a few spare parts in all the hardware bags, just in case!! All hardware is powder coated black and fits well together. The first problem I had was realizing that there were wooden parts INSIDE the 4 large legs. 2 of these pieces of wood were jammed in there pretty good so it took some ingenuity to pull them out. I didn't want to smash the poles down and damage them, so a ratchet strap hook was dropped down to try and pull them out. Don't start assembly unless ALL parts are accounted for!! Assembly of the rafters seemed to be the most time consuming and tricky part of this project. Some boards were twisted, and the holes didn't always line up as expected, which required some force to get it all square. 3 people are highly recommended to lift the rafters and roof frame up easily. Inserting the bolts for the rafters (steps 35 & 36) proved to be the most challenging as the holes didn't always line up. It took some persuasion, and even removing screws from steps 22B & 30B were needed to allow the rafters to flex in order to line these holes up correctly enough. Once tightened, I reinstalled these screws. The plastic coating on all the metal parts took forever to get off, often ripping off in small pieces, extremely annoying. Overall, this whole kit did come together nicely in the end. It looks great, and I have no doubt it will hold up well in our Northeast winters. I am happy with my purchase and building experience.
Very delighted, along with sharing our thoughts on staining before assembly.
We just built two Backyard Discovery structures and we absolutely love them! The instructions were very clear for both, especially the emphasis on critical steps that would terribly difficult later on if missed. Some of the online reviewers, who praised your products and were quite detailed, recommended treating all of the pieces before assembly. We did so. Yes, it added some time to the project. But we want this to last for a very long time and consider that extra investment of our time to be worth it. I am not sure if you want to mention such an undertaking or not. Perhaps if you had been doing some studies and could offer some insight? In the meantime, we'll have to see how well Olympic Transparent Waterguard works over the years.
Great product!
overall a great product! takes a little time and knowledge to build. instructions are great. will need an additional person to help! if boxes went in order of build it would have saved some time, bc finding the pieces amoung 4 boxes was a little time consuming.
Gazebo Review
My gazebo is currently being built, but love how it looks so far!! I love the look and style of this gazebo and can't wait for it to be completed so we can start enjoying it!!
Excellent Gazebo, have patience and take your time
This Gazebo is engineered well, packaged great and if you follow the written instructions you will not have a problem. Now with that said, please put the 10 hours of intermediate assembly time out of your head, it takes much more that that. I consider myself advanced when it comes to assembly of something like this and other than needing help to raise the roof panels and adding the side trim I built it myself and I am 64. The roof panel install took 1 1/2 hours with three people and you will need that many in my opinion. Follow all the tips and instructions in the manual. I really recommend spending the time to open every box and remove everything. Keep all the hardware in their bags so you can reference the part number. Organize the wood, hardware and other misc. parts. Regarding the kit I received, nothing was broken or missing. If you are following the instructions everything fits together as intended. If you are finding yourself wanting to rework something you are probably building it wrong. All bolt locations and pilot holes were where they should be. I built this Gazebo on a new paver patio. The 4 x 4's shown in the picture were squared and spanned using the drawing in the manual to support the Gazebo and are buried in concrete 30" down. I did not want to anchor the Gazebo to the pavers or pour separate slabs but instead wanted to use Lag Bolts through the Gazebo columns which I knew were hollow into the 4 x 4's. Again in my opinion this how I wanted to support lateral forces and wind load. When you first open all the boxes and see all the parts the project looks overwhelming. But in truth it's not and if you take your time you will be happy with the build. This is a very robust, well designed and manufactured product that in no way looks cheap sitting on your patio.
Made to last 2-3years
Very poor design or should I say a genius designed it to rotten in 2-3 years so you come back for another one , the way they designed rain to go down it goes straight on the wooden beams so they are always wet and plus all the leaves stack up the drain causing the rottening speed up . Honestly I do not recommend it , the instructions are very hard to figure out as well . The worst in club purchase ever plush they damaged my car when loading it and it has been more than 3 months and no one is held responsible. Plus after I told them I do not wish to renew my membership they still did that without my permission . I am not able to upload pictures obviously websites sensors negative reviews and do not allow pictures.
Hi Talyia- I am so sorry you are disappointed with your Gazebo. Keeping a sealant on the wood is what protects the wood from being affected from the outdoor elements. We do suggest you get the sealant on there as soon as you can so the wood is protected, then all you would need to do is your routine maintenance of keeping the roof free of debris and the wood sealed to keep the unit in perfect condition. Feel free to reach out to us at anytime at phone number 800-856-4445 if you need anything regarding your Cordova as it does come with a 5 year warranty. We are here 7 days a week 8am-6pm CST.
Would never do this again.
Not impressed. Low quality lumber, low quality construction, 10 million fasteners and they can't use the same one twice! This isn't rated for the wind we get in Colorado so I'm wondering why they sell it?? Did this one for a client but will never do another. Will build one from scratch vs. these junk kits. Will be surprised if this is standing in 3 years.
Thank you for your review! We strive for 5 stars, and are sincerely sorry we couldn't deliver. We would like to discuss this with you further. Please contact our Customer Advocate Department at 800.856.4445.
Happy Camper
Absolutely LOVE my new Cordova gazebo! Happy to finally have some shade on our patio.Very sturdy and nice looking dark wood. The size is perfect. Pay for the install...no headaches, no stress. I used the company GoConfigure. Best part about the installers is they build this exact gazebo over and over again so they know how to do it! Only took Josh and Art 4 hrs. from hauling the boxes out of my garage to the back yard, install and clean up! Only part that was frustrating was the delivery. Beware that the delivery can take extra long due to shortage of truck drivers (sat for 3 extra wks. in a warehouse only 30 minutes from our house). However, the heavy boxes were delivered into my garage by delivery company.
Thank you for your review and feedback! We are so happy to hear of the pleasant experience you had with your gazebo! We're sure it is a beautiful new addition to your patio that you will enjoy for years!
Nice Gazebo, however, horrible assembly service
I bought this Gazebo about a month ago,  and I must say that I finally was able to enjoy my Gazebo today. That's correct, today.  I really enjoy the quality of the Gazebo, however, I am very frustrated with the third party (GoConfigure) assembly services. Initially, GoConfigure sent two staff to build it. One member of the team was very punctual, meticulous in building their portion of the project. The other members were not efficient in their techniques. The team took two days to build it. Also, I provided specific instructions on the exact placement of my Gazebo. They placed the Gazebo in another spot. One half of the rooftop seemed to be loose as well as several brackets were missing. I found a bracket in the grass. Perhaps, it was left there because they were working very late into the night. One of the legs protrude outward and was not standing straight up. The electrical box was not assembled. Screws for the anchor and other screws were missing as well. Lastly, the staff informed me that they charged extra to include the anchor in place. Although I was promised that they would return on a third day, I never heard back at all. I reached out to their project manager, Phil on several occasions. He informed me that he was very busy and would call me back but he did not. I called their dispatcher, Brittany, with KCT, contracted with GoConfigure, and she informed me that they would come to my  home to fix the problem. They did not show up or call. Although I paid for assembly, the project was not completed. I am very displeased and urge anyone to not agree to get their Gazebo assembled through GoConfigure, you've been warned.
Thank you for your review. We're so sorry to hear of the experience that you had with your assembly, but are glad to hear that you are able to finally enjoy your Cordova Gazebo! If there is anything that we can do to ever assist you, please do not hesitate to contact our Customer Advocate Department at 800.856.4445 or by email at customerserv@backyarddiscovery.com. We are available 7 day a week, 8am-6pm CST!